Program Project Coordinator

Stanford Health Care•Palo Alto, CA

About The Position

Under the direction of the Manager, the Program Project Coordinator assists in managing projects and programs that support Stanford Hospital and Clinics’ organization and department integration. The role provides leadership in financial management, human resources, communications, purchasing, inventory management, and other department support; coordinates projects and activities; and serves as a liaison to customers, other departments, and vendors. The position requires strong, positive working relationships with support departments and vendors. The coordinator manages project schedules, reporting, resource use, and documentation of project phases. The role also provides administrative-process expertise, supports human resources and recruitment activities, oversees equipment and supply allocation and inventory reviews, manages events, coordinates departmental support requests, and helps ensure new hires have needed resources. The position participates in assigned projects and performs related duties as requested.

Requirements

  • High school diploma or equivalent required.
  • Two to five years of experience interacting with clients, customers, and/or patients in a complex environment.
  • Excellent organizational and problem-solving skills, including the ability to prioritize multiple and diverse tasks.
  • Ability to manage changing priorities and work effectively both independently and collaboratively while taking direction.
  • Ability to seek out and obtain information independently.
  • Good judgment and discretion in confidential situations.
  • Excellent written and verbal communication skills; ability to communicate clearly and maintain professional composure with a range of individuals.
  • Professional approach to work and a sense of responsibility for assigned duties.
  • Ability to prepare and manage accurate file systems consistent with standard office practice.
  • Ability to use critical-thinking and time-management principles to develop effective work plans and achieve goals.
  • Ability and interest in learning new software programs as required.
  • Intermediate proficiency with Microsoft Office, including Word, Excel, and PowerPoint, and office equipment such as a Meridian phone system, copiers, and facsimile machines.
  • Ability to follow safety policies and procedures and incorporate ergonomic principles into work habits.
  • Commitment to executing C-I-CARE standards for patient- and family-centered interactions.

Nice To Haves

  • Bachelor’s degree preferred.
  • Extensive knowledge and understanding of hospital and clinic organization preferred.

Responsibilities

  • Manage reporting and ensure company resources are used appropriately.
  • Manage project schedules and coordinate departmental project activities, ensuring project phases are documented.
  • Manage individual projects and provide direction regarding additional areas of opportunity.
  • Present results and manage or facilitate workshops and committee meetings.
  • Provide leadership and expertise regarding administrative processes and paperwork flow within Stanford Hospital and Clinics.
  • Provide policy and procedure expertise to the Management Team as requested.
  • Ensure timely submission of evaluations and personnel paperwork.
  • Coordinate hiring, provide initial department orientation, and review departmental HealthStream course compliance.
  • Oversee the allocation of equipment and supplies; facilitate periodic equipment inventory reviews and prepare facility reports as requested.
  • Track and present cost-management efforts at departmental staff meetings.
  • Manage events.
  • Coordinate support requests from communications, housekeeping, engineering, maintenance, and other departments; work with representatives to ensure timely, quality work.
  • Serve as the STAR representative, coordinating installation and maintenance of data and phone communications.
  • Ensure new hires have needed resources in the appropriate place at the appropriate time.
  • Participate in assigned projects within requested timeframes and perform other related duties as assigned.
  • Follow safety policies and procedures and incorporate ergonomic principles into work habits.
  • Execute C-I-CARE standards in interactions with patients, families, and colleagues.
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