REMOTE: Program Manager

Conch Technologies•Memphis, TN

8h•Remote

About The Position

The Program Manager will lead a data program in the insurance domain, coordinating interdependent data projects and aligning program delivery with organizational objectives. The role requires understanding insurance broker, agency, and intermediary operations and translating business processes, KPIs, and regulatory requirements into structured data initiatives. The position oversees data governance, compliance, delivery, stakeholder coordination, budgets, resources, vendors, risks, and program performance.

Requirements

Strong knowledge of insurance broker, agency, and intermediary operations.
Background in insurance domain and data.

Responsibilities

Define a data program roadmap aligned with organizational objectives.
Establish data governance standards, policies, and compliance controls, including applicable data privacy regulations such as GDPR.
Ensure architecture standards align with program delivery milestones.
Manage multiple interdependent data projects within a unified program structure.
Oversee the end-to-end data lifecycle, including acquisition, storage, transformation, reporting, and archival.
Ensure timely delivery, scope control, and quality assurance across initiatives.
Coordinate data engineering, analytics, business teams, and external vendors.
Serve as the primary liaison among executive leadership, business stakeholders, engineering teams, and vendor partners.
Facilitate governance meetings, status reporting, and executive updates.
Clarify scope, priorities, dependencies, and deliverables.
Identify and mitigate risks related to data integrity, compliance, delivery timelines, and budget constraints.
Manage program budgets, resource allocation, and vendor engagement.
Monitor dependencies and proactively resolve escalations.
Define and track program-level KPIs to measure delivery performance and business impact.
Develop dashboards and reporting mechanisms to monitor progress and outcomes.
Ensure measurable value realization from data initiatives.