IAM Program Manager (Remote)
About The Position
GovCIO is hiring an IAM Program Manager to lead delivery of the enterprise Identity, Credential, and Access Management (ICAM) program supporting the Department of Veterans Affairs. The role manages cost, schedule, and technical performance; directs service delivery, release and deployment planning, and continuous improvement across IAM engineering, architecture, and operations teams; and serves as the program’s primary customer point of contact. The manager partners with the IAM Architecture team to transition new identity capabilities into production and oversees credentialing and identity services across large, multi-application federal environments. This is a fully remote position located within the United States. The contract has not been awarded, and the position remains unfunded and contingent upon contract award.
Requirements
- Bachelor’s degree and 12+ years of program/project management experience, including 10+ years supporting IT programs; equivalent additional experience may substitute for a technical or business-related degree.
- At least 5 years managing IT programs through the full delivery lifecycle, including planning, development, release, and deployment, for programs of similar size and scope.
- At least 10 years of demonstrated experience managing programs involving ICAM or IAM systems.
- Demonstrated experience delivering identity and credential services, such as credential service provisioning, identity proofing, PIV/HSPD-12 credentialing, and SSO integration, across large, multi-application federal environments.
- Experience directing a PMO team of technical and analyst staff.
- Experience preparing and managing program budgets, staffing plans, and forecasts of financial performance.
- Strong customer-facing communication skills and experience leading program reviews and status reporting for government stakeholders and executives.
- Must be able to obtain and maintain a suitability/public trust clearance.
Nice To Haves
- Experience managing an IAM/ICAM program at a federal civilian agency such as VA, DHS, or SSA.
- Familiarity with IAM/ICAM technologies and concepts such as SailPoint, Okta, Microsoft Entra ID, Ping Identity, PKI/CAC, SAML/OAuth/OIDC, and Master Person Index (MPI)/identity resolution.
- PMP certification, or equivalent demonstrated program management experience in lieu of certification.
- Experience supporting capital planning and budget justification documentation, such as OMB-300, for federal IT programs.
Responsibilities
- Own delivery of the ICAM environment, including directory services, federation and single sign-on, multi-factor authentication, PKI and credentialing, identity proofing, privileged access management, and identity lifecycle and provisioning systems.
- Plan and coordinate IAM capability releases and deployments with engineering and architecture teams, managing scope, schedule, and risk through production rollout.
- Coordinate patch management, system health monitoring, and vulnerability remediation across the IAM technology stack with security operations and engineering teams.
- Coordinate the transition of newly engineered IAM/ICAM capabilities, including identity resolution and person-matching enhancements, from architecture and engineering into production.
- Oversee delivery and integration of credential and identity services, including Credential Service Provider functions, identity proofing, e-signature, provisioning, authorization management, and PIV/HSPD-12 credentialing, across a large federal application portfolio.
- Monitor contract funding and burn rate, manage the program budget, forecast financial performance, and support capital planning and budget justification documentation such as OMB-300.
- Establish program milestones, track performance metrics and progress against goals, and address issues through resource reallocation, process improvement, or escalation.
- Prepare and deliver program status reports, risk registers, and performance metrics to government stakeholders and GovCIO leadership, including briefings and funding justifications for senior VA executives.
- Ensure IAM program activities comply with applicable federal policy and agency-specific Authority to Operate and security requirements.
- Direct a PMO of IAM program staff, typically 15–25 engineers, analysts, and service desk personnel, and mentor team leads on program best practices.
- May recruit, interview, and hire program staff and support expansion of the IAM program’s scope with the customer.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
