IAM Systems Administrator (Remote)
About The Position
GovCIO is hiring an IAM Systems Administrator to maintain, configure, and support the server and directory infrastructure underpinning the enterprise Identity, Credential, and Access Management (ICAM) program supporting the Department of Veterans Affairs. The role administers Windows Server and Active Directory environments and Microsoft Azure cloud infrastructure supporting ICAM products, including Single Sign-On (SSO), Identity Governance and Administration (IGA), Privileged Access Management (PAM), and the Master Person Index (MPI). The administrator helps ensure system availability, security, and performance, working closely with IAM engineering, architecture, and release management teams to patch, monitor, and sustain ICAM infrastructure. This position is fully remote within the United States. The contract has not been awarded; the position remains unfunded and is contingent upon contract award.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field, and 12+ years of experience as a Systems Administrator, or a commensurate combination of education and experience.
- Demonstrated experience administering Microsoft Azure cloud infrastructure.
- Experience with system patching, configuration management, and security hardening.
- Experience monitoring system health, availability, and performance in an enterprise environment.
- Strong troubleshooting skills and experience supporting Tier 3 escalations.
- Strong written and verbal communication skills, including system documentation.
- Ability to obtain and maintain a suitability/public trust clearance.
Nice To Haves
- Experience administering Red Hat Enterprise Linux (RHEL) systems.
- Experience with Microsoft Entra ID (Azure AD).
- Experience supporting an IAM/ICAM or other IT program at the Department of Veterans Affairs or another federal civilian agency.
- Familiarity with IAM/ICAM concepts and tools, such as SailPoint, Okta, Ping Identity, PKI/CAC, SSO, or MFA.
- Experience writing PowerShell or similar scripts for automation.
- Relevant certifications, such as Microsoft Certified: Azure Administrator Associate, CompTIA Server+, or Microsoft Certified Solutions Associate.
Responsibilities
- Configure, monitor, and maintain Microsoft Azure cloud infrastructure supporting ICAM products and services.
- Perform system patching, upgrades, and automated configuration management across ICAM server and directory infrastructure.
- Monitor system health, availability, and performance, supporting uptime targets for SSO, the identity datastore, and other ICAM services.
- Implement and maintain security configurations, access controls, and hardening standards across Windows Server, Active Directory, and Azure environments in accordance with VA and federal security requirements.
- Troubleshoot and resolve infrastructure-related incidents escalated from the IAM Help Desk, coordinating with Tier 3 engineering as needed.
- Support modernization and migration activities for VA's Active Directory and directory services environment, including current-state assessments and target architecture implementation.
- Develop and maintain system documentation, including configuration baselines, operational procedures, and runbooks.
- Write and maintain scripts, such as PowerShell, to automate routine administration, monitoring, and reporting tasks.
- Support backup, recovery, and disaster recovery procedures for ICAM server and directory infrastructure.
- Participate in change management processes, coordinating system changes with the IAM Release Manager to minimize service disruption.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
