Program Manager- Rapid Rehousing (FT $58,000.00/Yr)

Catholic Charities of Onondaga County•Syracuse, NY

About The Position

The Program Manager oversees and coordinates daily Relocation Services for homeless and housing-vulnerable individuals, including the work of Relocation Caseworkers and support staff. The role plans and implements activities to support program success and ensures services are delivered in accordance with funding-source requirements. The Program Manager manages staff and volunteers, supports program participants, monitors resources and budgets, sets program objectives, and ensures required statistics and reports are completed on time. The position also liaises with governmental agencies and works to improve productivity and service quality. The role is full-time and pays $58,000 per year.

Requirements

Bachelor’s degree with three years of relevant experience, or an equivalent combination of education and relevant experience.
Knowledge of the local human service delivery system, including public benefit programs.
Valid New York State driver’s license.
New York State driver’s license check.
New York State Central Registry clearance.
Intermediate computer skills.
Ability to maintain confidentiality.
Oral and written communication skills.
Sufficient mobility to drive to and participate in meetings at clients’ homes and community facilities, which may not meet Federal accessibility standards for people with disabilities.
Manual dexterity sufficient to work with children and adults in a challenging and active environment.

Nice To Haves

Experience working with low-income and/or homeless individuals is preferred.
Candidates with lived experience are preferred and encouraged to apply.

Responsibilities

Oversee and coordinate the daily services of Relocation Caseworkers and support staff.
Plan and implement activities that support the success of the Relocation Services program.
Manage services for relocating and supporting homeless and housing-vulnerable individuals in accordance with funding-source requirements.
Recruit, hire, train, supervise, and evaluate staff and volunteers to achieve program objectives.
Serve as an advocate and resource for the program, staff, and program participants.
Monitor expenses and use of program assets, and make budget recommendations.
Establish short- and long-term program objectives.
Ensure maintenance and timely completion of program statistics and reports required by the funding source and Catholic Charities.
Maintain a clean and safe environment as appropriate.
Act as a liaison to governmental agencies and interface with them at local, state, and national levels as required.
Lead efforts to increase productivity and quality within the area of operation.