Case Manager - Transitional Housing & Rapid Rehousing

FrontLine Service • Cleveland, OH

2d • Onsite

About The Position

Under the general supervision of the Emergency Housing Services department and in collaboration with other Youth Homelessness Demonstration Program agencies, the Case Manager provides case management services to homeless and formerly homeless young adults ages 18–24. The role facilitates rapid exits from shelter using evidence-based practices such as Trauma-Informed Care and Motivational Interviewing.

The Case Manager develops and implements goals and objectives to help participants maintain housing and meet their individual goals. These goals may include reducing distress caused by mental health symptoms and substance use issues, improving interpersonal relationships, increasing self-sufficiency, and increasing income. The role also recertifies program eligibility, conducts home visits, and follows up with participants to support housing stability and independence. This is a non-exempt, union position paying $19.00 per hour. Work hours are Monday through Friday on the first shift.

Requirements

• Bachelor’s degree in social work, counseling, or a social service field.
• Valid Ohio driver’s license with fewer than six points.
• Proof of automobile insurance.

Nice To Haves

• Lived experience of homelessness and/or housing instability and embodiment of the diverse identities of young adults experiencing homelessness in Cuyahoga County, particularly young adult identities.
• Experience providing services to the target population and/or prior case management experience.

Responsibilities

• Provide case management services to homeless and formerly homeless young adults ages 18–24.
• Facilitate rapid exits from shelter using evidence-based practices, including Trauma-Informed Care and Motivational Interviewing.
• Develop and implement goals and objectives to help participants maintain housing and meet their individual goals.
• Support participants in reducing distress related to mental health symptoms and substance use issues, improving interpersonal relationships, increasing self-sufficiency, and increasing income.
• Recertify program eligibility.
• Conduct home visits.
• Follow up with participants to assist them in maintaining housing and independence.
• Collaborate with other Youth Homelessness Demonstration Program agencies.

What This Job Offers

• Job Type: Full-time