Rapid Rehousing Specialist

Brighton Center Inc•Newport, KY
•$17 - $18•Onsite

About The Position

Partners with individuals and families who are experiencing street or shelter homeless to identify resources, services and opportunities while supporting them in overcoming barriers and setting goals to obtain and maintain housing. Responds to daily calls regarding housing crisis, assesses needs, and manages multiple priorities in a fast-paced environment while maintaining confidentiality and adhering to compliance agreements, multi-system documentation, as well as program standards.

Requirements

  • Commitment to diversity, equity, and inclusion
  • Knowledge of community resources
  • Proficient in Computer skills/ usage
  • Customer service experience
  • Licensed driver and reliable transportation

Nice To Haves

  • Ability to speak Spanish is a plus

Responsibilities

  • Assist individuals and families to secure and maintain housing
  • Screen customers for program eligibility
  • Partner with families to create pathways to self-sufficiency and make appropriate referrals
  • Maintain regular contact with customers as well as accurate/ timely documentation
  • Collaborate with Brighton Center team and community partners to best serve customers
  • Maintain program compliance requirements and customer documentation in multiple databases.

Benefits

  • Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
  • Generous Vacation and Sick Leave
  • 11.5 Paid Holidays
  • Childcare Discount
  • Professional Development
  • Education Awards
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