Program Manager - Offender Services
About The Position
The Program Manager will lead the daily operations and overall performance of Kinexus Group’s Pathway Home 6 reentry program across Berrien, Cass, and Van Buren counties. The grant funds workforce development for incarcerated individuals, with the goal of improving employment outcomes and reducing recidivism through job training and supportive services during incarceration and after reentry. The role oversees pre- and post-release services, supervises program staff, and ensures compliance with grant requirements, Department of Labor performance measures, and WIOA metrics. The Program Manager coordinates correctional facilities, community partners, employers, and training providers; guides case management; and oversees data quality, reporting, and program evaluation. The position also leads process improvement and staff development, identifies service gaps and sustainability strategies, and represents the program at workforce development meetings. Regular travel between program sites is required, and the employee must pass background checks required by jail facilities.
Requirements
- Bachelor’s degree in social work, criminal justice, public administration, or a related field.
- Minimum of 3–5 years of program management experience.
- Excellent leadership, interpersonal, and project management skills.
- Ability to travel regularly between program sites.
- Must pass background checks as required by jail facilities.
- Flexibility in scheduling to accommodate access to correctional settings and participant needs.
Nice To Haves
- Program management experience in workforce development or reentry services.
- Strong understanding of WIOA metrics and workforce system operations.
- Experience working directly with justice-involved individuals or systems.
- Familiarity with LS/CMI or similar case management and risk assessment tools.
- Lived experience with incarceration and successful reentry is highly valued.
Responsibilities
- Lead daily operations and overall performance of the Pathway Home 6 program across Berrien, Cass, and Van Buren counties.
- Oversee pre- and post-release services, including job readiness, occupational training, mental health referrals, and housing coordination.
- Supervise and support the Program Coordinator and Case Managers across three county jails.
- Ensure fidelity to grant requirements, WIOA performance metrics, and recidivism tracking.
- Serve as the primary liaison to jail administrators, probation officers, public defenders, and community partners.
- Coordinate partner access to correctional facilities and facilitate collaborative case management meetings.
- Support development of employer and training provider partnerships for job placement and credentialing.
- Ensure accurate and timely data collection, entry, and analysis using LS/CMI and other workforce systems.
- Monitor WIOA indicators, measurable skill gains, credential attainment, and employment outcomes.
- Prepare and submit quarterly and annual reports in collaboration with the Performance Manager.
- Lead program evaluation, process improvement, and staff development initiatives.
- Identify service gaps and propose enhancement and sustainability strategies.
- Represent the program at local, regional, and state workforce development meetings.
Benefits
- Competitive salary and benefits.
- Robust onboarding experience.
- Team of Teams training in support of organizational strategies.
- Job training and development.
- Cross Operational Meetings with peers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
