Program Manager - Transformation Office
About The Position
The Program Manager will lead and be accountable for the full delivery lifecycle of strategic transformation initiatives within the Transformation Office. The role manages multiple high-visibility programs that drive operational excellence, process efficiency, and business value across the organization. It includes responsibility for scope, schedule, budget, resources, risks, dependencies, decisions, implementation readiness, and realized business outcomes. The ideal candidate has strong program management expertise, experience with large-scale system implementations, and organizational change management experience. The position works with business units, IT, external vendors, functional leaders, executive leadership, and project managers to coordinate integrated program delivery, support adoption, manage vendor performance, and build organizational program management capability.
Requirements
- Bachelor’s degree required.
- At least 7 years of experience in program or project management.
- Experience managing multiple interconnected projects or workstreams.
- Proven track record managing large-scale, enterprise-wide transformation programs.
- Demonstrated success carrying a transformation from strategy and design through implementation, stabilization, and benefits realization.
- Strong background in Agile and traditional project management methodologies.
- Demonstrated success in change management and stakeholder engagement.
- Excellent planning, organizational, and facilitation skills.
- Strong communication skills for technical and non-technical audiences.
- Proficiency with project management tools and technologies.
- Must be authorized to work in the U.S. without current or future employment-based immigration sponsorship.
Nice To Haves
- Advanced degree preferred.
- PMP or PgMP certification preferred.
- Experience managing enterprise transformation programs in OMS or ERP environments.
- Experience with platforms such as Oracle, Manhattan, or Salesforce OMS.
- Experience in supply chain, order fulfillment, or related domains.
- Ability to navigate complex organizational structures and drive consensus.
- Strong business acumen and strategic thinking.
Responsibilities
- Lead the planning, execution, and delivery of transformation programs, ensuring alignment with strategic business objectives.
- Develop and maintain program roadmaps, milestones, critical paths, dependencies, and integrated delivery plans across multiple workstreams.
- Assess strategic impacts and initiative benefits, and track and report costs and benefits achieved.
- Collaborate with business units, IT, and external vendors to support integration and quality delivery of project components and adoption of solutions.
- Communicate program status, risks, dependencies, and resolutions to executive leadership and key stakeholders.
- Establish a comprehensive change management strategy and an actionable plan that can be executed, monitored, and tracked through implementation and adoption.
- Establish program governance frameworks, track KPIs, and provide regular updates to the Transformation Office and leadership teams.
- Partner with functional leaders to secure resources, address capacity constraints, and clarify workstream ownership and accountability.
- Identify process optimization opportunities and contribute to the evolution of program management best practices.
- Manage vendor commitments, deliverables, risks, performance, and contractual dependencies where applicable.
- Support and mentor project managers within the Transformation Office.
Benefits
- Highly competitive benefits package; details are available on the company benefits and perks page.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
