Program Manager, Transformation

JLL•Chicago, IL
•$120,000 - $150,000•Onsite

About The Position

The Program Manager, Transformation is a key member of JLL’s Transformation Office, supporting the Accelerate 2030 Transformation Program. The role embeds with imperative and initiative teams as a strategic advisor on Transformation Office processes, methodologies, and quality standards, helping teams deliver milestones and realize value. It owns the interface between the Transformation Office and the imperatives and initiatives, streamlining support and accelerating value delivery. The position provides Imperative Leads, the Transformation Lead, and the Global Executive Board with timely, accurate visibility into progress, risks, roadblocks, and interdependencies. The role also supports governance, reporting, communication, and continuous improvement across the program. It is based on-site in Chicago, Illinois. The position offers a base salary of $120,000–$150,000 per year and is eligible for a discretionary performance bonus. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • Bachelor’s degree in business, finance, or a related field.
  • 8–10 years of program or project management experience.
  • Strong business acumen and the ability to interrogate business cases and roadmaps and assess risk.
  • Strategic problem-solving skills to diagnose execution risks.
  • Enterprise fluidity across business segments and functions.
  • Collaborative communication skills with initiative owners and senior stakeholders.
  • Experience with program management methodologies and tools.
  • Advanced Microsoft Office skills, especially PowerPoint and Excel.

Nice To Haves

  • PMP or similar certification.
  • Program or project management experience in transformation or strategic program delivery.
  • Professional services or real estate experience.

Responsibilities

  • Embed with imperative and initiative teams as a strategic advisor on Transformation Office processes, methodologies, and quality standards.
  • Prioritize and sequence initiative activities within an imperative in alignment with Accelerate 2030.
  • Maintain momentum against milestones, stage gates, and regular updates.
  • Partner with initiative owners on structured problem-solving and escalate issues to the Transformation Office as needed.
  • Interrogate business cases and roadmaps to assess assumptions, risks, and value realization.
  • Identify and flag interdependencies across initiatives, imperatives, and business segments.
  • Monitor risks and report on progress, roadblocks, interdependencies, and areas to accelerate.
  • Ensure risks, roadblocks, and key decisions are surfaced to the Imperative Lead and the Transformation Office.
  • Constructively challenge off-track initiatives and recommend corrective actions.
  • Prepare materials for Imperative reviews, Global Executive Board and Steering Committee meetings, stage gates, and CEO–Transformation Office connects.
  • Help initiatives prepare updates using Transformation Office templates and uphold its quality and rigor standards.
  • Support Imperative Leads and the Transformation Lead with accurate progress updates.
  • Level communication between initiative owners and senior stakeholders.
  • Improve execution discipline through a continuous improvement mindset.
  • Document lessons learned and share best practices across imperatives.
  • Help refine Transformation Office tools, templates, and processes.
  • Own the interface between the Transformation Office and imperatives and initiatives to streamline support and accelerate value delivery.
  • Influence imperative- and initiative-level materials, including business cases and roadmaps, to meet Transformation Office quality standards.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • Discretionary performance bonus.
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