Program Manager, Transformation

JLL•Chicago, CO

5d•Onsite

About The Position

The Program Manager, Transformation is a key member of JLL’s Transformation Office (TO), supporting the Accelerate 2030 Transformation Program. Embedded with imperative and initiative teams, the role advises on TO processes, methodologies, and quality standards to help teams meet milestones and realize value. The Program Manager owns the interface between the TO and the imperatives and initiatives, streamlining support and accelerating value delivery. The role gives Imperative Leads, the Transformation Lead, and the Global Executive Board accurate, timely visibility into progress, risks, roadblocks, and interdependencies. The position is based on-site in Chicago, Illinois. It offers exposure to enterprise-wide transformation and senior leadership, cross-functional visibility across business segments, and mentorship within the Transformation Office team. The role is eligible for a discretionary performance bonus. JLL states that it does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

Bachelor’s degree in business, finance, or a related field.
8–10 years of program or project management experience, ideally in transformation or strategic program delivery.
Strong business acumen and ability to interrogate business cases and roadmaps and assess risk.
Strategic problem-solving skills to diagnose execution risks.
Enterprise fluidity across business segments and functions.
Collaborative dexterity in communicating with initiative owners and senior stakeholders.
Experience with program management methodologies and tools, such as Monday.com, Smartsheet, or MS Project.
Advanced Microsoft Office skills, especially PowerPoint and Excel.
Results orientation.
Attention to detail with strategic context.
Bias for action.
Adaptability.
Integrity.
Clear, concise communication.
Enterprise familiarity.
Strategic business acumen.

Nice To Haves

PMP or similar certification.
Professional services or real estate experience.

Responsibilities

Embed with imperative and initiative teams as a strategic advisor on TO processes, methodologies, and quality standards.
Prioritize and sequence initiative activities within the imperative, aligned to Accelerate 2030.
Maintain momentum against milestones, stage gates, and regular updates.
Act as a structured problem-solving partner to initiative owners and escalate issues to the TO as needed.
Interrogate business cases and roadmaps to assess assumptions, risks, and value realization.
Identify and flag interdependencies across initiatives, imperatives, and business segments.
Monitor risks and report on progress, roadblocks, interdependencies, and areas to accelerate.
Ensure risks, roadblocks, and key decisions are surfaced to the Imperative Lead and the TO.
Constructively challenge off-track initiatives and recommend corrective actions.
Support material preparation for Imperative reviews, GEB and Steering Committee meetings, stage gates, and CEO x TO connects.
Help initiatives prepare updates using TO templates and uphold TO quality and rigor standards.
Support Imperative Leads and the Transformation Lead with accurate progress updates.
Level communication between initiative owners and senior stakeholders.
Document lessons learned and share best practices across imperatives.
Help refine TO tools, templates, and processes.
Own the interface between the TO and imperatives/initiatives to streamline support and accelerate value delivery.
Influence imperative- and initiative-level materials, including business cases and roadmaps, so they meet TO quality standards.