Program Manager - Transformation Office
About The Position
The Program Manager will lead and be accountable for the full program delivery lifecycle of strategic transformation initiatives within the Transformation Office. The role manages scope, schedule, budget, resources, risks, dependencies, decisions, implementation readiness, and realized business outcomes. It oversees multiple high-visibility programs that drive operational excellence, process efficiency, and business value across the organization. The ideal candidate brings strong program management expertise, experience with large-scale system implementations, and organizational change management experience. The role leads program planning, execution, and delivery; maintains integrated roadmaps and delivery plans across workstreams; tracks costs, benefits, and strategic impact; and collaborates with business units, IT, and external vendors. It engages executive leaders and stakeholders, establishes change management plans and program governance, monitors KPIs, coordinates resources and capacity, manages vendor performance, identifies process improvements, and mentors project managers. The position generally involves sitting at a workstation and operating computer devices, as well as repetitive motions involving the hands, head, and other parts of the body. The base pay range is $115,000 to $160,000. Applicants must be authorized to work in the U.S. without current or future employment-based immigration sponsorship; the employer does not offer sponsorship.
Requirements
- Bachelor’s degree required.
- At least 7 years of program or project management experience.
- Experience managing multiple interconnected projects or workstreams.
- Proven track record managing large-scale, enterprise-wide transformation programs, preferably in OMS or ERP environments.
- Demonstrated success carrying a transformation from strategy and design through implementation, stabilization, and benefits realization.
- Strong background in both Agile and traditional project management methodologies.
- Demonstrated success in change management and stakeholder engagement.
- Excellent planning, organizational, and facilitation skills.
- Strong communication skills for technical and non-technical audiences.
- Proficiency with project management tools and technologies.
- Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship, now or in the future.
Nice To Haves
- Advanced degree preferred.
- PMP or PgMP certification preferred.
- Experience with platforms such as Oracle, Manhattan, or Salesforce OMS.
- Experience in supply chain, order fulfillment, or related domains.
- Ability to navigate complex organizational structures and drive consensus.
- Strong business acumen and strategic thinking.
Responsibilities
- Lead planning, execution, and delivery of transformation programs aligned with strategic business objectives.
- Develop and maintain program roadmaps, milestones, critical paths, dependencies, and integrated delivery plans across multiple workstreams.
- Assess strategic impacts and initiative benefits, and track and report costs and benefits achieved.
- Collaborate with business units, IT, and external vendors to support integration, quality delivery of project components, and adoption of solutions.
- Communicate program status, risks, dependencies, and resolutions to executive leadership and key stakeholders.
- Establish a comprehensive change management strategy and actionable plan, and monitor it through implementation and adoption.
- Establish program governance frameworks, track KPIs, and provide regular updates to the Transformation Office and leadership teams.
- Partner with functional leaders to secure resources, address capacity constraints, and clarify workstream ownership and accountability.
- Identify process optimization opportunities and contribute to program management best practices.
- Manage vendor commitments, deliverables, risks, performance, and contractual dependencies where applicable.
- Support and mentor project managers within the Transformation Office.
Benefits
- Highly competitive benefits package; specific benefits are not detailed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
