1000000908.ERP PROGRAM MANAGER.ERP TRANSFORMATION OFFICE
About The Position
The ERP Program Manager leads Dallas County’s ERP transformation, coordinating business process changes and technical integration across Financial ERP domains. The role establishes governance, guiding principles, and oversight to promote standardization, consistency, and compliance, and coordinates external consultants, functional leads, project managers, IT leaders, and business stakeholders. The position manages cloud administration and provides functional and technical application support. It also provides training, structure, governance, and leading-practice recommendations for ERP systems, drawing on strategic and tactical planning, operational excellence, process and project management, risk and change management, budget oversight, and management of concurrent digital initiatives. The position supervises exempt or non-exempt employees.
Requirements
- Bachelor’s degree in information systems, business administration, or a related field, or equivalent work experience.
- Seven years of business or IT experience with direct responsibility for technology program management, systems design, and implementation.
- Experience leading a business unit, including leadership and stakeholder relationship management, complex business analysis and solution design, leading multidisciplinary teams, and implementing organizational change.
- Knowledge of applicable data privacy practices and laws and other relevant regulations.
- Ability to architect and present technology alternatives based on a business concept, with sound business acumen and understanding of business drivers and practices.
- Strong leadership, communication, analytical, conceptual, creative problem-solving, interpersonal, consultative, prioritization, and execution skills; ability to think strategically, exercise independent judgment, and work effectively under pressure.
- Valid Texas driver’s license and good driving record; must provide a 10-year driving history and maintain a good driving record in compliance with Dallas County Code requirements.
- Must pass and maintain eligibility for a national fingerprint-based records check if the position involves access to criminal justice databases.
Nice To Haves
- ITIL and/or Six Sigma certification.
- Experience with strategic business transformation initiatives, major development programs, or strategic planning.
- Experience with ERP, financial systems, collaboration tools, data collection and consolidation, analytics or business intelligence tools, and social networking platforms.
- Experience researching, evaluating, negotiating, and managing third-party service providers.
- Oracle Cloud Infrastructure (OCI) certification.
- Previous peace officer certification.
Responsibilities
- Design, implement, integrate, communicate, and administer Enterprise Resource systems and technology, including governance, regulatory and policy compliance, data management, reporting, and transactional support.
- Leverage technology solutions and workflows to improve ERP consistency, scalability, data accuracy, efficiency, and productivity.
- Partner with Human Resources, the Auditor’s Office, Information Technology, and business leaders to develop and implement the ERP technology roadmap; stay current with ERP technologies and identify alternatives to meet user requirements.
- Support leaders in coordinating employee enablement and cross-training in Oracle Cloud services, projects, scoping, required processes, and Dallas County business operations.
- Work with Data Analytics and business leaders to facilitate effective dashboards for workforce reporting and ERP team analytics.
- Lead the ERP team in developing data management and maintenance processes, policies, and workflows; establish internal controls and audit procedures; lead ERP application configuration changes and upgrades with IT; and ensure connectivity with internal and external systems.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
