About The Position

The ERP Project Manager manages coordination, status reporting, and stability of ERP and integrated projects. The role applies established project management processes and methodologies to deliver projects on time, within budget, to high-quality standards, and in line with customer expectations. The manager develops project plans, tracks key milestones, and adjusts plans and resources to meet customer needs. The position manages one or more ERP projects in an ERP/IT environment that uses multiple subsystems, including planning, scheduling, cost and scope control, risk management, project chartering, and benefits review. It also provides oversight of external resources and contracted service providers. The position works in a standard office environment and has driver’s-license, driving-record, and, where applicable, criminal-record-check requirements.

Requirements

  • Education and experience equivalent to a bachelor's degree from an accredited college or university in Computer Science, Information Technology, Business, or a job-related field of study.
  • Five years of experience in ERP/IT project management, managing a range of small-to-midsize projects in an ERP/IT environment using multiple subsystems.
  • Knowledge of project management methodology and familiarity with major program-management approaches such as PMI, PRINCE2, or Agile.
  • Knowledge of project planning and scheduling tools, such as Microsoft Project and Open Workbench, and a solid track record of practical application.
  • Knowledge of business needs and ability to establish and maintain customer trust and confidence.
  • Team leadership knowledge sufficient to facilitate conflict and issue resolution.
  • Exceptional verbal and written communication skills.
  • Ability to set and manage customer expectations and to influence and negotiate effectively.
  • Project scheduling skills, including use of automated tools, and ability to analyze progress and trade-offs.
  • Communication and organization skills to implement a formal communications plan.
  • Project risk assessment, monitoring, and mitigation-planning skills.
  • Ability to support a tactical resource plan by mapping future demand to forecast project completions in the project portfolio.
  • Ability to identify project requirements at the level necessary for planning and scheduling.
  • Ability to support PPM process implementation.
  • Ability to estimate project effort from functional requirements while working with technical domain experts.
  • Ability to prioritize trade-offs among on-time, on-scope, and on-budget delivery.
  • Ability to implement project change processes appropriate to scope control and change management.
  • Must possess a valid Texas Driver’s License and a good driving record; must provide a copy of a 10-year driving history and maintain a good driving record in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code.
  • Must pass and maintain eligibility for a national fingerprint-based records check if the position has or may have access to criminal justice databases, subject to the stated placement and access requirements.

Nice To Haves

  • PMP certification.

Responsibilities

  • Analyze project proposals to determine time frames, funding limitations, and appropriate processes for accomplishing projects.
  • Plan, schedule, and track projects; estimate related costs and manage scope control.
  • Manage one or more ERP projects simultaneously using established methodologies and processes.
  • Identify, prioritize, and mitigate project risks.
  • Identify and schedule project deliverables, milestones, activities, and tasks.
  • Track short-term project metrics, such as schedule variances and customer satisfaction.
  • Support project chartering and setup.
  • Review medium-term project benefits, such as support for business-case process improvement.
  • Oversee and control external resources contracted to projects.
  • Review and approve work plans from external service providers or consultancies contracted to execute projects.
  • Perform other duties as assigned.
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