Project Manager, Transformation Office

Marsh McLennan•Chicago, IL

2d•Hybrid

About The Position

Marsh is seeking an experienced Project Manager, Transformation Office to manage end-to-end projects for change and transformation initiatives. The role works closely with Divisional Leadership, the Transformation Office, and cross-functional teams to deliver technical and business transformation outcomes. Projects may involve platform builds, data, system integrations, process automation, and technology-enabled change. The Project Manager is accountable for delivering measurable outcomes on time, within budget, and to agreed quality and stakeholder-satisfaction standards. The role develops and maintains integrated project plans, roadmaps, governance, budgets, reporting, and decision-making forums; coordinates technical and business delivery; manages stakeholders, risks, issues, dependencies, resources, and change activities; and supports implementation, handover, benefits realization, and continuous improvement. Marsh describes a hybrid work environment. Colleagues are expected to work from their local office or onsite with clients at least three days per week, and office-based teams identify at least one weekly anchor day for the full team to work together in person. The applicable base salary range is $97,700 to $195,200. The position may also be eligible for performance-based incentives. The rewards package includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs, and employee assistance programs.

Requirements

6–8 years of experience leading projects, workstreams, transitions, or transformation initiatives in complex environments.
Experience delivering technology-enabled projects, such as system implementations, digital builds, data and analytics initiatives, integrations, or process automation.
Demonstrated ability to manage projects through the full delivery lifecycle, from initiation and planning through implementation, handover, and benefits realization.
Familiarity with OCM/OD and people-focused change-management principles, methodologies, and approaches.
Experience working with senior stakeholders and navigating multiple, often competing, priorities.
Strong understanding of project governance, planning, budgeting, risk management, dependency management, and reporting.
Proven track record of delivering projects within agreed scope, timeline, budget, and quality constraints.
Excellent stakeholder-management, written, verbal, and presentation skills.
Strong attention to detail, sound judgement, and the ability to translate ambiguity into structured plans and actions.
Ability to work independently with minimal supervision while collaborating effectively within global, cross-functional teams.
Comfort operating in a fast-paced environment and managing tight deadlines.

Nice To Haves

Project-management certification, such as PMP, PRINCE2, AgilePM, Scrum, or equivalent.
Experience managing technical delivery projects involving data, systems, software development, technology platforms, or integrations.
Experience working in a large, complex, global organization with diverse stakeholder groups.
Strong business-analysis, process-improvement, organizational-design, or change-management experience.
Experience with project-management and collaboration tools such as Jira, Azure DevOps, Smartsheet, Aha, MS Project, or similar.
MBA or other relevant advanced degree.

Responsibilities

Lead end-to-end delivery of complex transformation projects, particularly technical initiatives such as platform builds, data, system integrations, process automation, and technology-enabled change.
Deliver measurable business outcomes on time, within budget, and to agreed quality and stakeholder-satisfaction standards.
Develop and maintain integrated project plans, delivery roadmaps, governance structures, and decision-making forums.
Serve as the primary point of contact for project stakeholders and provide timely updates on progress, dependencies, risks, issues, decisions, and scope changes.
Lead cross-functional project teams and foster collaboration and accountability across business, technology, data, operations, and product partners.
Support enterprise transformation initiatives in partnership with senior stakeholders across global teams and functions.
Manage project financials, including budgets, forecasts, benefits tracking, and cost control, with project sponsors and leadership.
Direct the creation of, or adherence to, change-delivery tools such as stakeholder and sponsor roadmaps, communications plans, training needs analyses and delivery plans, and transition-support models.
Build detailed project plans covering scope, milestones, timelines, resource requirements, dependencies, and critical-path activities.
Integrate change-management activities into business and program objectives and delivery plans.
Establish and manage project governance, including steering committees, workstream meetings, decision logs, and reporting cadence.
Coordinate business and technical delivery so that requirements, designs, testing, deployment, and adoption remain aligned.
Partner with technical leads, architects, data teams, and vendors to understand requirements, constraints, risks, and interdependencies.
Create and manage project budgets, track actuals against forecasts, and promptly escalate financial risks or variances.
Identify, assess, and manage delivery risks, issues, assumptions, and dependencies; develop mitigation and contingency plans.
Set priorities, allocate tasks, coordinate project resources, and drive timely resolution of blockers.
Prepare concise, executive-ready project reporting for senior management and stakeholders.
Produce and maintain project documentation, including charters, plans, status reports, meeting materials, decision papers, and implementation plans.
Facilitate meetings and workshops to build alignment, clarify accountability, and drive decisions.
Align change-management strategy with business vision and strategy and with program or project objectives and deliverables.
Develop roadmaps, process flows, visual aids, and other artifacts that help cross-functional teams understand delivery goals and ways of working.
Identify and assess people risks and impacts, including anticipated resistance, and develop mitigation plans.
Conduct post-implementation reviews, capture lessons learned, and apply continuous-improvement practices to future delivery.