Program Manager 4

Oracle•Nashville, TN

About The Position

The AI Infrastructure GPU Delivery team plans, coordinates, and delivers infrastructure for Oracle Cloud Infrastructure’s expanding AI and GPU portfolio. The team works with engineering, cloud platform, networking, Site Reliability Engineering, data center operations, observability, finance, business operations, hardware partners, and senior leadership. The role oversees planning, execution, and operational readiness for strategic AI infrastructure and GPU delivery initiatives. It translates technical and operational requirements into integrated execution plans, establishes governance, aligns cross-functional stakeholders, and drives delivery across concurrent programs. The position requires influencing across organizations, navigating ambiguity, managing competing priorities, and enabling executive decision-making without direct authority.

Responsibilities

Own end-to-end execution of complex AI infrastructure and GPU delivery programs, from strategic planning and deployment readiness through operational handoff.
Prioritize and execute a portfolio of cross-functional initiatives while managing multiple programs concurrently.
Develop and maintain integrated program plans covering milestones, deliverables, dependencies, risks, owners, decisions, and actions.
Coordinate delivery across engineering, cloud platform, networking, SRE, data center operations, observability, finance, business operations, hardware partners, and executive leadership.
Establish and lead operating mechanisms, including execution reviews, readiness assessments, governance forums, executive business reviews, and cross-functional planning sessions.
Monitor GPU fleet readiness, deployment progress, operational health, service availability, and reliability across current and next-generation AI platforms.
Manage deployment governance, operational readiness reviews, stakeholder transitions, and change management to support successful service delivery.
Resolve complex dependencies and execution risks, drive mitigation plans, and maintain accountability through program completion.
Serve as the primary escalation point between engineering and operations to accelerate issue resolution and remove blockers.
Establish incident management processes, including root-cause analysis, corrective and preventive action tracking, and verification of lasting resolutions.
Develop executive reporting and dashboards on program health, operational KPIs, customer impact, dependencies, financial status, risks, mitigation plans, and decisions.
Partner with Observability and Telemetry teams to improve visibility into GPU health, network fabric performance, RDMA, RoCE, InfiniBand, and overall service health.
Collaborate with internal engineering organizations and external hardware partners to improve deployment quality, operational efficiency, and time to resolution.
Establish scalable program management frameworks, documentation standards, runbooks, playbooks, onboarding materials, and repeatable delivery processes.
Drive continuous improvement through automation, AI-assisted workflows, data-driven decision-making, validation frameworks, version readiness, and operational optimization.
Build and maintain reporting, scorecards, KPIs, and program metrics to support executive decision-making and portfolio management.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short-term and long-term disability
Life insurance and AD&D
Supplemental life insurance for employees, spouses, and children
Health care and dependent care flexible spending accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off, including flexible vacation for eligible salaried employees and accrued vacation for other eligible employees
11 paid holidays
Paid sick leave
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal benefits
Voluntary auto, homeowner, and pet insurance