Program Manager 4

Oracle•Nashville, TN
•$91,000 - $209,500

About The Position

The AI Infrastructure GPU Delivery team plans, coordinates, and delivers infrastructure supporting Oracle Cloud Infrastructure’s expanding AI and GPU portfolio. The team partners with Engineering, Cloud Platform, Networking, Site Reliability Engineering, Data Center Operations, Observability, Finance, Business Operations, hardware partners, and senior leadership. The Program Manager oversees planning, execution, and operational readiness for strategic AI infrastructure and GPU delivery initiatives. The role translates technical and operational requirements into integrated execution plans, establishes governance frameworks, drives cross-functional alignment, and ensures delivery across multiple concurrent programs. It requires influencing across organizations, navigating ambiguity, managing competing priorities, and supporting executive decision-making without direct authority. The position owns end-to-end program execution from strategic planning and deployment readiness through operational handoff. It establishes program operating mechanisms and reporting, monitors fleet readiness and service health, coordinates deployment governance and incident management, resolves risks and dependencies, and drives continuous improvement across delivery processes.

Responsibilities

  • Own end-to-end execution of complex AI infrastructure and GPU delivery programs, from strategic planning and deployment readiness through operational handoff.
  • Identify, prioritize, and execute a portfolio of cross-functional initiatives while managing multiple programs concurrently.
  • Develop and maintain integrated program plans defining milestones, deliverables, dependencies, risks, owners, decisions, and committed actions.
  • Coordinate delivery across Engineering, Cloud Platform, Networking, SRE, Data Center Operations, Observability, Finance, Business Operations, hardware partners, and executive leadership.
  • Establish and lead program operating mechanisms, including weekly execution reviews, readiness assessments, governance forums, executive business reviews, and cross-functional planning sessions.
  • Monitor GPU fleet readiness, deployment progress, operational health, service availability, and reliability across current and next-generation AI platforms.
  • Manage deployment governance, operational readiness reviews, stakeholder transitions, and change management processes.
  • Navigate cross-organizational dependencies, resolve execution risks, drive mitigation plans, and ensure accountability through program completion.
  • Serve as the primary escalation point between engineering and operations to accelerate issue resolution and remove execution blockers.
  • Establish incident management processes, including root-cause analysis, corrective and preventive action tracking, and verification of long-term resolutions.
  • Develop executive-level reporting and dashboards covering program health, operational KPIs, customer impact, dependencies, financial status, risks, mitigation plans, and key decisions.
  • Partner with Observability and Telemetry teams to improve visibility into GPU health, network fabric performance, RDMA, RoCE, InfiniBand, and overall service health.
  • Collaborate with internal engineering organizations and external hardware partners to improve deployment quality, operational efficiency, and time to resolution.
  • Establish scalable program management frameworks, documentation standards, runbooks, playbooks, onboarding materials, and repeatable delivery processes.
  • Drive continuous improvement through automation, AI-assisted workflows, data-driven decision-making, validation frameworks, version readiness, and operational optimization.
  • Build and maintain consistent reporting, scorecards, KPIs, and program metrics to support executive decision-making and portfolio management.

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion
  • Short-term and long-term disability
  • Life insurance and AD&D
  • Supplemental life insurance for employees, spouses, and children
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Flexible or accrued paid vacation, subject to eligibility and employment schedule
  • 11 paid holidays
  • Paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal benefits
  • Voluntary auto, homeowner, and pet insurance
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