Program Manager 4
About The Position
The Program Manager plans, executes, and closes multiple interrelated programs within the organization. The role works with cross-functional teams—including engineering, product management, operations, executive leadership, and global teams—to deliver programs on time, within scope, and within budget while aligning objectives with corporate strategy. The position is based in Nashville, Tennessee, and requires on-site work according to the team's schedule. Some travel may be required based on program needs. The role may involve handling confidential and sensitive information, requiring strong ethics and adherence to company compliance and security guidelines.
Requirements
- Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
- At least 6 years of program or project management experience in a technology or enterprise environment.
- Strong familiarity with project management software and methodologies such as Agile, Waterfall, or hybrid approaches.
- Proven experience managing complex, multidisciplinary programs.
- Excellent communication, negotiation, and stakeholder-management skills.
- Demonstrated ability to lead teams and deliver results in a fast-paced, matrixed organization.
- Strong ethics and adherence to company compliance and security guidelines when handling confidential or sensitive information.
Nice To Haves
- Advanced degree preferred.
- PMP or similar project management certification is an advantage.
Responsibilities
- Define program scope, goals, and deliverables in collaboration with stakeholders.
- Develop program plans, schedules, and resource allocations; plan and direct schedules for multiple programs running simultaneously.
- Coordinate cross-project activities and collaboration among project teams and global cross-functional teams, capturing program requirements.
- Identify and manage dependencies, risks, and issues; optimize critical paths, implement mitigation plans, follow up on ownership and resolution, and escalate when necessary.
- Serve as the primary contact for program status and communicate progress and potential roadblocks to stakeholders and executive sponsors.
- Drive program reviews and alignment with business objectives and compliance requirements.
- Manage portfolio budgets, including spend, forecasts versus budget, spending by program, and historical trends; ensure efficient resource use.
- Establish scalable processes, tools, frameworks, project management standards, and documentation practices for end-to-end project management.
- Run standups and sprint-planning exercises for assigned programs.
- Build and maintain consistent reporting across programs, track metrics and KPIs, and report overall performance.
- Foster continuous improvement and use data to improve program outcomes.
- Mentor and guide project managers and junior team members; determine methods and procedures for new assignments and may coordinate other personnel.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short-term and long-term disability
- Life insurance and AD&D
- Supplemental life insurance for employees, spouses, and children
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Flexible or accrued vacation, depending on eligibility and position
- 11 paid holidays
- Paid sick leave
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal benefits
- Voluntary auto, homeowner, and pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
