Program Manager - PMO Tech Analyst

Innova Solutions•Lynchburg, VA

About The Position

The PMO Technical Analyst supports the Program Management Office within the Public Safety and Professional Communications division by providing technical expertise and operational support for project management tools and reporting. The role maintains and optimizes user interfaces in Microsoft Project Server, SharePoint, and Power BI, along with related processes, to support efficient program and project execution and portfolio reporting. The position combines technical skills with project management knowledge to streamline operations and help Program Managers deliver high-quality results. This is a full-time contract position with a 12-month duration and possible contract-to-hire. The role is located in Lynchburg, Virginia. Applicants must be available for W-2 engagement; 1099 and Corp-to-Corp arrangements are not considered.

Requirements

  • Strong analytical and problem-solving skills with high attention to detail.
  • Excellent communication and collaboration skills, including the ability to explain technical concepts to non-technical users.
  • Ability to manage multiple priorities in a fast-paced, matrixed organization.
  • Ideal candidates have a bachelor's degree in business, Information Systems, Project Management, or a related field, or an equivalent combination of education and experience.
  • Applicants must be eligible for W-2 engagement; 1099 contractors and Corp-to-Corp arrangements will not be considered.

Nice To Haves

  • 3–5 years of relevant PMO or project support experience.
  • PMP certification or formal project management training.
  • Advanced proficiency with on-premises Microsoft Project Server and Power BI, including DAX and data modeling.
  • Experience streamlining processes and creating or maintaining procedural documentation.
  • At least 2 years of hands-on experience supporting Microsoft Project or Project Server in a professional environment.
  • Experience creating and maintaining Power BI or Tableau reports and dashboards.
  • Working knowledge of SharePoint, including site administration and list management.
  • Basic understanding of SQL for data querying and troubleshooting.
  • General knowledge of project management principles and methodologies.

Responsibilities

  • Provide technical support and troubleshooting assistance to Program Managers and project teams on Microsoft Project and Microsoft Project Server issues.
  • Design, configure, and maintain custom lists, fields, views, and workflows in Microsoft Project Server and associated Project SharePoint sites.
  • Develop, maintain, and enhance Power BI reports and dashboards, and troubleshoot reporting issues.
  • Collaborate with IT teams to support data integration needs, using basic SQL knowledge to facilitate accurate data extraction and reporting.
  • Support review, revision, and streamlining of PMO process documents, templates, and guidance materials.
  • Provide support and guidance on Microsoft Project and project management best practices within the PMO.
  • Support continuous improvement initiatives related to PMO tools, systems, and processes.

Benefits

  • Medical and pharmacy coverage, subject to eligibility.
  • Dental and vision insurance.
  • 401(k).
  • Health savings account (HSA) and flexible spending account (FSA).
  • Life insurance.
  • Pet insurance.
  • Short-term and long-term disability coverage.
  • Accident and critical illness coverage.
  • Pre-paid legal and identity theft protection.
  • Sick time and other paid leaves as required by law.
  • Employee Assistance Program (EAP).
  • Referral bonus program; this position qualifies for a $250–$1,000 referral bonus, subject to program guidelines.
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