PMO Program Manager

Apple

About The Position

The PMO Program Manager is an individual-contributor role within Apple’s Information Systems and Technology (IS&T) organization, supporting the global Business Process Re-engineering (BPR) teams in Apple Sales and Operations. The role spans strategic planning, portfolio management and governance, support for individual project requests, and delivery of high-profile programs that cross the project delivery organization. The successful candidate brings structure to ambiguity, establishes standards, and can step into a critical delivery role when needed. The role sets standards and tools for BPR, drives multi-year road-mapping and the annual Sales and Operations capital planning process, owns portfolio reporting and cross-portfolio impact assessment, and runs the BPR teams’ operating cadence. It also serves as the program management function for key cross-functional initiatives. The position partners with the IS&T PMO and adjacent delivery organizations to align governance, intake, and reporting across shared programs, and may require domestic and international travel and occasional early or late calls across time zones.

Requirements

4 to 8 years of experience in project management, program management, and portfolio planning and delivery, including setting standards, proposing policy, and coaching others.
Deep understanding of end-to-end manufacturing business processes, from sales through the supply chain.
Experience personally delivering large-scale initiatives under pressure and amid high complexity and ambiguity.
Strong financial acumen and ability to partner credibly with Finance on capital planning, budgets, and spend governance.
Expertise in building and automating portfolio reporting that gives leadership an objective view of program health.
Bachelor’s degree in Business, Supply Chain, Economics, Engineering, Computer Science, or a relevant field.
Background in Finance or a finance-adjacent discipline, with hands-on exposure to capital planning, budget management, and procurement processes, including the PR/PO lifecycle.
Advanced proficiency in reporting and analytics tools, with the ability to design dashboards and metrics from the ground up.
Flexibility to partner with teams across multiple time zones, including occasional early or late calls during critical program phases.
Willingness to travel domestically and internationally as program needs require.

Nice To Haves

MBA or Master’s degree.
Prior consulting experience with Big 4 consulting firms.

Responsibilities

Own ongoing portfolio management processes, including recurring portfolio reporting and escalation of critical issues and exceptions to the appropriate decision-makers.
Continuously improve the tools, methods, and techniques available to the BPR teams.
Plan, schedule, and execute organizational development activities, including training programs, new-joiner inductions, workshops, and team meetings.
Support the annual capital planning cycle, including business case review, PR/PO creation, and tracking approved spend against plan.
Partner with the IS&T PMO and adjacent delivery organizations to align governance, intake, and reporting across shared programs.
Maintain data hygiene and integrity across portfolio systems of record.
Act as program manager for key cross-functional initiatives within Sales and Operations.
Step into critical program delivery roles for short periods to help ensure the delivery of highly visible cross-functional programs.
Set standards and tools for BPR work.
Drive multi-year road-mapping and lead the annual capital planning process for Sales and Operations.
Own portfolio reporting, cross-portfolio impact assessment, and organizational development for the BPR teams.
Run the operating cadence used by BPR teams to stay aligned and communicate internally.