Program Manager

Community Options, Inc.•Allentown, PA

8d•$58,000•Onsite

About The Position

Community Options, Inc., a national nonprofit agency providing services to individuals with disabilities in 11 states, is seeking an experienced Residential Program Manager in Allentown, Pennsylvania. The Program Manager leads a team providing person-centered support tailored to people with intellectual and developmental disabilities, and supports day-to-day operations and challenges to meet program goals. The position involves working in residential programs, day programs, and the community. Schedules may change according to business needs and may include evening and weekend hours. The manager may be required to participate in on-call coverage in cooperation with other management staff. Additional tasks may be assigned, and the employee must cooperate with licensing and department staff during inspections, inquiries, or investigations. Starting pay is $58,000 per year.

Requirements

High school diploma or equivalent.
Two years of full-time work experience supporting people with disabilities.
Valid driver’s license with a satisfactory driving record.
Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
Successful completion of criminal background, central registry, child abuse registry, and drug checks is a condition of employment.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Manage staff schedules and ensure shifts are adequately staffed.
Manage team performance through communication, training, performance management, staff meetings, and employee recognition.
Develop and implement activity programs, including the Meaningful Day curriculum.
Communicate with and manage relationships with the families and guardians of individuals supported.
Ensure individuals receive support according to their ISP/PCP, including medication management, meal planning, and behavior management.
Ensure program documentation and billable records are completed accurately and on time.
Monitor individuals’ health and medical needs and immediately report concerns.
Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies, including groceries, medications, and cleaning supplies.
Cooperate with licensing and department staff during inspections, inquiries, or investigations.
Perform additional tasks and responsibilities as assigned.