Program Manager BHT

Community Bridges, INC • Phoenix, AZ

7d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization providing a continuum of care through programs in Arizona, Oklahoma, and the District of Columbia. Its services include residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis care for people experiencing crisis, opioid use disorder, homelessness, and mental illness.

The Program Manager oversees the day-to-day clinical and business operations of assigned sites or programs. The role supervises staff who support members in obtaining and maintaining community housing and improving income stability. The manager ensures staff provide quality support services and housing resources, and helps staff understand program processes and services available to the population they serve. The position also builds a collaborative team that works with internal teams and community stakeholders, tracks client paperwork and referrals through reporting, and submits reports and deliverables to leadership as required.

Requirements

• High school diploma or GED.
• One year of management experience, preferably in a facility-based crisis or medical facility setting, or a bachelor's degree in business or a field related to behavioral health.
• One to three years of experience in behavioral health.
• Behavioral Health Technician (BHT) qualification in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
• Current Arizona driver's license that is valid and in good standing.
• Clear 39-month motor vehicle record.

Nice To Haves

• Associate degree or higher in a field related to behavioral health.
• Lived experience in recovery from mental health and/or substance use disorders, homelessness, as a family member, or as a veteran.
• Data management experience, including proficiency in Excel and other reporting programs.
• Peer certification.

Responsibilities

• Oversee day-to-day clinical and business operations of assigned sites or programs.
• Supervise staff supporting members in obtaining and maintaining community housing and increasing income stability.
• Ensure staff provide quality support services and housing resources to clients.
• Guide staff in understanding program processes and services available to the target population or demographic.
• Build a cohesive team that collaborates with internal teams and community stakeholders to provide quality care.
• Track required client paperwork and referrals through reporting.
• Submit reports and deliverables to leadership as required.

Benefits

• Generous paid time off accrual, described as a five-week plan.
• Medical, dental, vision, disability, life, and supplemental insurance plans.
• Hospital indemnity and critical illness coverage.
• Pet insurance.
• Dependent care savings and health care savings accounts.
• 401(k) with employer match, 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.
• Competitive pay rates.
• Ongoing training and support and opportunities for professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED