BHT Supervisor

The Emily Program • Durham, NC

4d • $55,000 - $58,000 • Onsite

About The Position

The BHT Supervisor oversees inpatient and residential Behavioral Health Technicians (BHTs) and helps maintain a therapeutic, recovery-oriented milieu. The role provides supervision, coaching, and position-specific training consistent with The Emily Program’s clinical philosophy, programming models, and professional standards. The supervisor also gives performance feedback, completes annual evaluations, and supports staff skill development.

The position is based at the RTP Inpatient and Residential Treatment Center in Durham, North Carolina, serving children, adolescents, and adults. Available schedules are 1.0 FTE (40 hours per week) on four 10-hour day-focused shifts or four 10-hour overnight-focused shifts. Schedules rotate and may include Saturdays and Sundays. On-call duties and holiday coverage are required.

Requirements

• Qualified BA or BS degree in psychology, social work, or a related health field, or relevant experience.
• Valid driver’s license and authorization to drive.
• Current Basic Life Support certification within 30 days of hire for employees at residential or inpatient sites.
• Current First Aid certification within 30 days of hire for employees at residential or inpatient sites.
• Current CPI certification within 30 days of hire for employees at residential or inpatient sites in North Carolina or Georgia.

Responsibilities

• Monitor and ensure the quality of BHT services, including groups, meal support, and milieu management.
• Provide supervision, training, and support to new and existing BHT staff.
• Communicate with the clinical team about patient needs and behaviors, and maintain clinical documentation as needed.
• Provide meal support during meals and outings, lead milieu activities, transport clients, supervise outings, and provide skills coaching when appropriate.
• Coordinate unit activities and outings and order related supplies within the site budget.
• Assist clients in crisis as needed, including providing skills coaching.
• Facilitate room and common-area searches as needed.
• Ensure staff performance aligns with job descriptions, the Accanto Treatment Philosophy, company policies and procedures, and regulatory requirements.
• Assess clinical competence by observing BHT-led groups and BHT-client interactions and reviewing documentation.
• Provide performance feedback and complete annual employee performance reviews.
• Maintain employee timecards in the payroll system, ensure hours are recorded correctly, manage overtime, and address paid-time-off requests promptly.
• Create or oversee creation of BHT schedules.
• Manage PTO and other requests while maintaining appropriate coverage.
• Provide BHT backup coverage, including group coverage as needed.
• Support implementation of company-wide and site-specific initiatives.
• Use therapeutic communication and excellent clinical customer service to build client relationships and improve outcomes.
• Drive clients, staff, and supplies in the company vehicle as needed.
• Perform weekend rotation on-call duties.
• Perform other duties as assigned.

Benefits

• HSA and PPO insurance through Blue Cross Blue Shield, with HSA or FSA options.
• Dental insurance through Delta Dental.
• Vision insurance through EyeMed.
• Short-term and long-term disability insurance.
• Company-paid life insurance.
• 401(k) plan available two months after the start date.
• Company 401(k) matching up to 50% of the employee’s contribution, up to 6% of compensation.
• Paid time off that accrues annually and begins with the first whole pay period.
• Seven paid holidays and one floating holiday for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager