BHT Supervisor

The Emily Program • Durham, NC

3d • Onsite

About The Position

The BHT Supervisor provides supervision to inpatient and residential Behavioral Health Technicians (BHTs) and ensures a therapeutic, recovery-oriented milieu. The role provides coaching and position-specific training consistent with The Emily Program’s clinical philosophy and programming models, as well as professional conduct standards. The supervisor gives performance feedback, completes annual evaluations, and supports staff skill development.

The position is based at the RTP Inpatient and Residential Treatment Center in Durham, North Carolina. Two full-time schedules are available: four 10-hour day-focused shifts per week or four 10-hour overnight-focused shifts per week. Schedules rotate and may include Saturdays and Sundays. On-call duties and holiday coverage are required. The starting salary range is $55,000–$58,000, with final compensation based on qualifications and experience.

Requirements

• Qualified BA or BS degree in psychology, social work, or a related health field, or relevant experience.
• Valid driver’s license and authorization to drive.
• For employees at residential or inpatient sites, current Basic Life Support certification is required within 30 days of hire.
• For employees at residential or inpatient sites, current First Aid certification is required within 30 days of hire.
• For employees at residential or inpatient sites in North Carolina or Georgia, current CPI certification is required within 30 days of hire.

Responsibilities

• Monitor and ensure the quality of BHT services, including groups, meal support, and milieu management.
• Provide supervision, training, and support to new and existing staff.
• Communicate with the clinical team about patient needs and behaviors, and maintain clinical documentation as needed.
• Participate in meal support during meals and outings, lead milieu activities, transport clients, supervise outings, and provide skills coaching when appropriate.
• Coordinate unit activities and outings and order related supplies in accordance with the site budget.
• Assist clients in crisis, including by providing skills coaching.
• Facilitate room and common-area searches as needed.
• Ensure staff performance aligns with job descriptions, the Accanto Treatment Philosophy, policies and procedures, and regulatory requirements.
• Assess clinical care by observing BHT-led groups and BHT-client interactions and reviewing documentation.
• Provide performance feedback and complete annual employee performance reviews.
• Maintain employee timecards in the payroll system, account for correct hours, manage overtime, and promptly address paid-time-off requests.
• Create or oversee creation of BHT schedules and manage PTO and other requests to maintain appropriate coverage.
• Provide BHT backup coverage, including group coverage as needed.
• Support company-wide and site-specific initiatives.
• Provide excellent clinical customer service using therapeutic communication skills to build client relationships and improve outcomes.
• Drive clients, staff, and supplies in the company vehicle as needed.
• Perform weekend rotation on-call duties and provide holiday coverage.
• Perform other duties as assigned.

Benefits

• HSA and PPO insurance, with HSA or FSA options (Blue Cross Blue Shield).
• Dental insurance (Delta Dental).
• Vision insurance (EyeMed).
• Short-term and long-term disability insurance.
• Company-paid life insurance.
• 401(k) plan available two months after start date.
• Company 401(k) matching of up to 50% of employee contributions, up to 6% of compensation.
• Paid time off that accrues annually and begins with the first whole pay period.
• Seven paid holidays and one floating holiday, in addition to regular PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager