Program Supervisor BHT

Community Bridges • Phoenix, AZ

3d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. Its programs support people experiencing crisis, opioid use disorder, homelessness, and mental illness, using evidence-based prevention, education, and treatment models.

The Program Supervisor is responsible for day-to-day program operations and for guiding assigned staff through training, scheduling, skills and knowledge verification, and adherence to agency policies and procedures. The role also provides direct services to members as needed, participates in staffing, and shadows staff for quality assurance.

The supervisor represents the program and agency, coordinates with community partners, assists with program presentations, and may attend funder meetings. The role oversees HMIS data quality, staff completion of daily staffing emails, service transactions, and case notes, and thorough documentation in accordance with CBI policies, procedures, and program-specific desktop procedures. The supervisor continuously reviews HMIS reports.

Requirements

• High school diploma or GED.
• At least one year of experience in the behavioral health field.
• Behavioral Health Technician (BHT) qualification in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
• For Housing program staff: current, valid Arizona driver's license in good standing.
• For Housing program staff: clear 39-month Motor Vehicle Record (MVR).

Nice To Haves

• Associate degree or higher in a field related to behavioral health.
• At least 12 months of recovery from substance use and/or mental health disorders.
• Fingerprint Clearance Card.
• Peer Certification, if applicable.

Responsibilities

• Oversee the day-to-day operations of the program.
• Guide assigned staff through training, scheduling, skills and knowledge verification, and compliance with agency policies and procedures.
• Provide direct services to members as needed.
• Participate in staffing and shadow staff for quality assurance purposes.
• Represent the program and agency positively.
• Coordinate with community partners.
• Assist with program presentations and participate in funder meetings when determined necessary.
• Ensure HMIS entries are accurate and staff complete daily staffing emails, service transactions, and case notes as specified in program procedures.
• Ensure staff thoroughly document their efforts according to CBI policies and procedures.
• Continuously review HMIS reports.

Benefits

• Generous PTO accrual, with a five-week PTO plan.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Disability coverage.
• Life insurance.
• Supplemental plans, including hospital indemnity and critical illness.
• Pet insurance.
• Dependent Care Savings.
• Health Care Savings.
• 401(k) with employer match, 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.
• Ongoing training and support and opportunities for professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED