Program Manager (Operations Support Manager (OSM))

Federal Aviation Administration•Oakland, CA

21h

About The Position

Serves as the first-level manager of an assigned workforce that may include management and program analysts or assistants, administrative officers, technical specialists, logistics and material management specialists, and other personnel supporting management and employees in the ATO Technical Operations Organization. The position reports directly to the Technical Operations District Manager. The incumbent implements national-level programs and requirements, including acquisition and procurement, material, training and certification, physical security, and environment and safety. The role manages and reports information used by managers, defines and obtains resources, contributes to organizational planning, and applies management principles to accomplish mission objectives. Work includes routine and complex projects and programs. Managerial responsibilities include planning, communicating organizational vision and objectives, setting priorities, assigning and monitoring work, evaluating performance, coaching and developing employees, approving leave, and taking, recommending, or approving corrective or disciplinary actions as appropriate. The manager applies advanced knowledge of relevant technical and administrative areas, including budget, human resources, training, and logistics. Budget duties may include reallocating resources, requesting additional resources, projecting future needs, and justifying resource requirements. The incumbent resolves most problems without higher-level intervention, identifies problem areas, and develops or recommends policies and procedures. Contacts include employees and managers across the organizational unit, major subdivision, and line of business or staff office, and may include customers, other government entities, and external parties. The position may make commitments for subordinate organizational units within established guidelines. Work is governed by policies, procedures, and organizational objectives that allow discretion, and directly affects the organization and often the ATO Technical Operations Services mission. Performance is periodically reviewed by higher-level management.

Requirements

U.S. citizenship is required.
Selective Service registration is required for males born after December 31, 1959.
Must submit an SF-50.
Must complete and receive favorable adjudication of the required background investigation before appointment, unless a waiver is obtained.
At least one year of specialized experience equivalent to the FV-I (FG/GS-13) level is required for the FV-J (FG/GS-14/15) level.
Specialized experience must include managing resources, management and strategic planning, process evaluation and development, and knowledge of budget allocation and administrative policies and procedures.
Qualifications must be met by the closing date of the vacancy announcement.
Applicants must apply online; faxed, mailed, or emailed applications will not be considered.
A one-year supervisory or managerial probationary period may be required.

Responsibilities

Manage an assigned workforce of analysts, assistants, administrative officers, technical specialists, logistics and material management specialists, and other support personnel.
Implement national-level requirements for acquisition and procurement, material, training and certification, physical security, and environment and safety programs.
Maintain, analyze, and report information used by managers to manage the organization.
Define and acquire resources needed to meet Technical Operations organizational goals and objectives.
Participate in planning and executing organizational goals using sound management principles.
Plan work, communicate organizational vision and objectives, set priorities, and assign tasks and responsibilities.
Monitor and evaluate employee performance; coach and develop employee capabilities; approve leave; and take, recommend, or approve corrective or disciplinary actions as appropriate.
Apply advanced knowledge of budget, human resources, training, logistics, and other administrative policies and procedures.
Manage budgets, reallocate resources among organizational units, projects, or programs, or request additional resources as needed.
Project short- and long-term future needs and justify resource requirements as part of budget planning when required.
Resolve problems, identify problem areas, and develop or recommend policies and procedures.
Coordinate with internal and external contacts on project and program status, future plans, policy interpretation, and other program matters.
Make commitments for subordinate organizational units within established guidelines and align projects and programs with tactical objectives.