Residential Director - Idaho

Redwood Family Care Network•Idaho Falls, ID

5d•$80,000 - $90,000•Onsite

About The Position

The Administrator is responsible for the overall management, operation, compliance, and oversight of Home Reach LLC’s residential habilitation services and agency operations. The role ensures services are delivered in accordance with the agency’s philosophy, applicable Idaho regulations, Medicaid requirements, and participant-centered practices. The Administrator provides leadership and oversight for staffing, training, quality assurance, safety, financial accountability, program development, and regulatory compliance. The position is responsible for continuity of care, operational effectiveness, and supporting positive outcomes for participants served by the agency.

Requirements

Minimum age of 21 years.
At least three years of experience providing services to individuals with developmental disabilities.
Knowledge of residential habilitation services, Medicaid regulations, IDAPA requirements, and applicable state and federal regulations.
Strong leadership, organizational, problem-solving, and communication skills.
Ability to effectively supervise staff and manage multiple operational priorities.
Ability to read, write, and communicate effectively in English.
Proficiency with computer systems, electronic documentation, and standard office software.
Successfully pass criminal history and background checks in accordance with IDAPA 16.05.06 and agency policy.
Valid driver’s license and acceptable driving record.
Free from communicable diseases as required by applicable regulations.
Maintain required certifications and training as required by agency policy and regulation.
Successfully complete background rechecks as required by state regulation or agency policy.
Maintain reliable transportation and current automobile insurance if driving is required.
Maintain compliance with agency training and continuing education requirements.

Nice To Haves

At least one year of administrative or leadership experience is preferred.

Responsibilities

Develop, implement, and maintain agency policies and procedures in compliance with applicable state and federal regulations.
Meet the expectations of District Manager duties for District 20.
Complete Gradient and Revenue Variance reports.
Ensure implementation of policies and procedures related to staff training, supervision, quality assurance, and program evaluation.
Review participant needs and overall program effectiveness at least quarterly, or more frequently as necessary, and implement strategies to support quality outcomes.
Ensure safety policies and procedures are implemented to protect participants and staff in accordance with state and federal requirements.
Ensure agency personnel practice within the scope of their certification, licensure, training, and assigned responsibilities.
Oversee staffing schedules and backup coverage procedures to ensure continuity of services and compliance with participant Plans of Service and Program Plans.
Oversee and maintain required agency insurance coverage, including general liability, workers compensation, unemployment insurance, and other required policies.
Ensure regular staff meetings are held to review participant needs, operational updates, program goals, safety concerns, and agency initiatives.
Maintain required records of participants served, employees, subcontractors, and agency personnel.
Maintain financial accounting records in accordance with GAAP or ensure the RFCN Financial department has the necessary documentation.
Ensure ongoing compliance with the Idaho Department of Health and Welfare, Medicaid, Molina Healthcare, and other applicable regulatory requirements.
Ensure agency records are available for review, audit, and monitoring by authorized entities.
Participate in policy development and operational decision-making regarding agency services and supports.
Conduct annual program evaluations and support ongoing quality improvement initiatives.
Ensure staff have appropriate training, equipment, support services, and workspace to perform their responsibilities.
Conduct participant and guardian satisfaction surveys at least annually and review results for quality improvement opportunities.
Coordinate with external providers and interdisciplinary teams to ensure continuity of participant care and service delivery.
Notify applicable regulatory agencies, including the Idaho Department of Health and Welfare, Medicaid, and Molina Healthcare, of agency address, phone number, or ownership changes as required.
Designate a qualified individual in writing to perform Administrator duties during periods of absence.
Maintain confidentiality of participant and employee information in accordance with HIPAA and agency standards.
Perform additional duties as assigned.