Program Manager - Training

Winsupply•Moraine, OH

About The Position

The Program Manager autonomously designs, executes, and continually aligns complex training portfolios to organizational strategy. With high tactical autonomy and minimal executive oversight, the role develops workforce capabilities and supports the organization’s growth. The selected candidate will be assigned to either Local Company Operations or the Support Services Campus according to organizational needs and domain expertise, and will own the lifecycle of the assigned training programs. The role leads and develops program coordinators and instructional designers, oversees resource allocation and workflows, and fosters accountability and professional growth. It manages learning pathways from conception through execution, sets milestones, modernizes curricula, and partners with business leaders and subject matter experts to translate institutional knowledge into educational programs. Training initiatives are expected to produce measurable business outcomes and return on investment. For Local Company Operations, the portfolio includes the Management Development Training Program, scholarship program, localized operational pathways, advanced role-based instructional modules, and masterclasses led with Local Company Presidents and subject matter experts. Training application focuses on data analytics, value-based pricing, matrix optimization, and inventory management. For Support Services, the portfolio includes sequential leadership programs such as Emerging Leaders, Leadership Now, and advanced third-party executive management programs. The role modernizes phase-based training into modular micro-learning paths, collaborates with Service Company leaders on onboarding and technology-adoption tracks, and conducts standardized training needs audits across Support Campus teams. The position also requires strong tactical judgment, independent project management, comfort with ambiguity, and ownership of milestones and deadlines. Travel is approximately 20%.

Requirements

Bachelor’s degree in Business Administration, Human Resources, Organizational Development, Instructional Design, Education, Communications, or a related field.
At least 5 years of progressive experience in program management, corporate talent development, or enterprise-level operational training design.
1–2 years of experience directly leading or coordinating the workloads of instructional designers, program coordinators, or trainers.
Ability to exercise strong tactical judgment, self-manage projects, and meet deadlines with minimal executive supervision.
Ability to translate complex business goals into structured, multi-session learning pathways that build organizational capability and talent velocity.
Comfort working in ambiguous environments with minimal oversight, establishing milestones, and taking ownership of deadlines.
Ability to sit or stand for extended periods.
Manual dexterity to operate a computer keyboard, mouse, and other computer components.
Ability to travel approximately 20%.

Nice To Haves

Master of Business Administration (MBA), Master’s in Organizational Development (MSOD), Human Resource Management, or Adult Education / Instructional Technology.
Project Management Professional (PMP) Certification.
Prior experience working within wholesale distribution.

Responsibilities

Lead, mentor, and develop program coordinators and instructional designers to meet departmental goals.
Oversee resource allocation and cross-functional workflows, ensuring team members are effectively deployed.
Foster a culture of high performance, accountability, and continuous professional growth.
Manage, scale, and evolve complex, multi-session learning pathways from conception through execution.
Establish project milestones and align training portfolios with company growth strategies.
Define audience-specific program identities and guide instructional designers in creating learning assets.
Modernize legacy training frameworks using agile and digestible learning methodologies.
Partner with business leaders to gather institutional knowledge and translate it into educational programs.
Manage subject matter expert databases and maintain accurate records of industry leaders who can contribute knowledge and materials.
Ensure training initiatives produce measurable business outcomes and a strong return on investment.
For the Local Company track, own the Management Development Training Program, scholarship program, and localized operational pathways.
For the Local Company track, oversee instructional modules for Sales, Purchasing, Warehouse, Back Office, and Financials, as well as localized operational blueprints.
For the Local Company track, identify and coordinate Local Company Presidents and subject matter experts to co-lead advanced masterclasses.
For the Local Company track, drive training application in data analytics, value-based pricing, matrix optimization, and inventory management.
For the Support Services track, oversee Emerging Leaders, Leadership Now, and advanced third-party executive management programs.
For the Support Services track, transition overlapping phase models into modular micro-learning paths with distinct skill milestones.
For the Support Services track, collaborate with Service Company leaders on onboarding and specialized technology-adoption tracks.
For the Support Services track, conduct standardized training needs audits across Support Campus teams and propose targeted educational interventions.
Perform other duties as assigned.