Program Manager - Training

Winsupply•Moraine, OH

About The Position

The Program Manager autonomously designs, executes, and continuously aligns complex training portfolios to build organizational capability and mature the talent pipeline. The role operates with high tactical autonomy and minimal executive oversight, ensuring the workforce can support rapid organizational growth. Candidates will be assigned to either Local Company Operations or the Support Services Campus based on organizational needs and domain expertise; in either track, the Program Manager owns the lifecycle of assigned training programs. The role leads and develops program coordinators and instructional designers, oversees resource allocation and cross-functional workflows, and fosters accountability and professional growth. It owns complex, multi-session learning pathways from conception through execution, aligns milestones with company growth strategies, and guides the design and modernization of curricula and learning materials. In the Local Company Operations track, the portfolio includes the Management Development Training Program, scholarship program, localized operational pathways, and advanced instructional modules for core job roles. The role cultivates Local Company Presidents and subject matter experts to co-lead masterclasses and drives training application in areas such as data analytics, value-based pricing, matrix optimization, and inventory management. In the Support Services Campus track, the portfolio includes sequential leadership programs and third-party executive management programs. The role modernizes overlapping program phases into modular micro-learning paths, collaborates with Service Company leaders on onboarding and technology-adoption training, and conducts standardized training-needs audits to identify capability gaps and propose interventions. Across both tracks, the Program Manager partners with business leaders to translate institutional knowledge into educational programs, maintains subject matter expert records, and evaluates training outcomes and return on investment. The position also involves sitting or standing for extended periods, computer use, and approximately 20% travel.

Requirements

Bachelor’s degree in Business Administration, Human Resources, Organizational Development, Instructional Design, Education, Communications, or a related field.
At least 5 years of progressive experience in program management, corporate talent development, or enterprise-level operational training design.
1–2 years of experience directly leading or coordinating the workloads of instructional designers, program coordinators, or trainers.
Ability to exercise strong tactical judgment, self-manage projects, and meet deadlines with minimal direct executive supervision.
Ability to synthesize complex business goals into structured, multi-session learning pathways that drive organizational capability and talent development.
Comfort operating in ambiguous environments with minimal oversight, establishing milestones, and taking ownership of deadlines.
Ability to travel approximately 20%.

Nice To Haves

Master of Business Administration (MBA), Master’s in Organizational Development (MSOD), Human Resource Management, or Adult Education / Instructional Technology.
Project Management Professional (PMP) certification.
Prior experience working within wholesale distribution.

Responsibilities

Lead, mentor, and develop program coordinators and instructional designers to meet departmental goals and objectives.
Oversee resource allocation and cross-functional workflows, ensuring team members are effectively deployed.
Foster a culture of high performance, accountability, and continuous professional growth.
Manage, scale, and evolve complex, multi-session learning pathways from conception through execution.
Establish project milestones and maintain alignment with company growth strategies.
Own the assigned training program portfolio, which may include the Management Development Training Program, scholarship and localized operational programs, leadership pathways, or executive management programs.
Define audience-specific program identities and guide instructional designers in developing learning assets.
Modernize legacy or overlapping training frameworks into agile, digestible, modular, and micro-learning approaches.
Partner with internal business leaders to translate institutional knowledge into educational programs.
Manage subject matter expert databases and coordinate experts who contribute to training materials.
Depending on track, coordinate Local Company Presidents and subject matter experts to co-lead masterclasses, or collaborate with Service Company leaders on onboarding and technology-adoption training.
Ensure training initiatives produce measurable real-world business outcomes and return on investment.
Depending on track, drive training application in data analytics, value-based pricing, matrix optimization, and inventory management, or conduct training-needs audits and propose targeted educational interventions.
Perform other duties as assigned.