Program Manager

City of New York•New York City, NY

About The Position

The New York City Department of Youth and Community Development (DYCD) invests in community-based organizations and programs to alleviate the effects of poverty and provide opportunities for New Yorkers and communities to flourish. Under the supervision of a COMPASS Deputy Director, the Program Manager monitors more than 25 COMPASS sites and exercises independent action and decision-making. The role supports program quality, contractor performance, and contract compliance, and includes site visits during late-afternoon and early-evening hours.

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of related experience; or equivalent education and/or experience.
All candidates must have at least one year of experience in community work or community-centered activities related to the duties.

Responsibilities

Monitor and evaluate Community-Based Organization (CBO) COMPASS contractors.
Review and approve program plans.
Conduct site visits during late-afternoon and early-evening hours.
Provide technical assistance and direct work improvement or corrective action for underperforming CBO contractors.
Participate in contract negotiations.
Build knowledge of COMPASS sites by providing technical assistance and sharing resources to promote program quality.
Provide technical expertise to contractors during contract development.
Evaluate contract performance reports and agency fiscal documents to ensure contract compliance.
Become proficient in DYCD CONNECT and provide training to CBOs on DYCD’s web-based program management system.
Prepare summary reports and recommendations for higher administrative levels to improve program performance.
Prepare standard reports as designated by higher management.
Complete other projects and tasks as needed to support the COMPASS unit and its programs.