Program Manager, Manufacturing Systems & Processes

ALTEN Technology•Foster City, CA
•Onsite

About The Position

ALTEN Technology USA is seeking a Program Manager to lead the implementation, integration, and continuous improvement of enterprise systems and business processes supporting manufacturing operations. The role partners with Manufacturing Operations, Safety, HR, IT, Business Applications, and other stakeholders to translate operational needs into scalable systems and processes. The Program Manager leads systems programs from current-state assessment and requirements gathering through solution design, implementation, deployment, and post-launch stabilization. Program areas include Safety, Workforce Management, Quality Management, Learning Management, Asset Management, and related manufacturing operations systems. The position also drives business process improvement, coordinates system integrations and data flows, manages program governance and vendors, and supports change management and adoption. This is an on-site role five days per week in Foster City, California. The listed salary range is $115,000–$130,000, with the actual offer dependent on factors including location and job-related qualifications, skills, education, training, and experience. Candidates selected for employment must successfully complete a pre-employment drug screening.

Requirements

  • Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related field, or equivalent practical experience.
  • At least 8 years of program or project management experience, including at least 5 years leading complex, cross-functional enterprise systems implementations, business transformation initiatives, or comparable programs.
  • Demonstrated experience implementing, integrating, or improving enterprise business systems, including translating business requirements into actionable implementation plans and measurable outcomes.
  • Experience in one or more relevant domains, such as Workforce Management (WFM), Human Resources Information Systems (HRIS), Learning Management Systems (LMS), Environment, Health and Safety (EHS), time and attendance, ERP, or comparable enterprise applications.
  • Strong business process and systems understanding, including requirements definition, process design, system dependencies, integrations, data flows, reporting, and data quality.
  • Proven cross-functional leadership, including the ability to align business stakeholders, technical teams, implementation partners, and vendors; resolve competing priorities; and drive decisions in ambiguous environments.
  • Strong communication and execution skills, including the ability to manage multiple priorities, risks, and dependencies and communicate effectively with operational teams and senior leadership.

Nice To Haves

  • Experience supporting manufacturing, industrial operations, logistics, or other frontline, shift-based workforces.
  • Exposure to multiple workforce or safety platforms, such as Workday, Beeline, VNDLY, UKG, SAP, Docebo, or comparable systems.
  • Experience coordinating system integrations, APIs, data migration, identity and access management, or enterprise reporting.
  • Familiarity with Lean methodologies, business process reengineering, and continuous improvement.
  • Experience managing multi-system implementations or a portfolio of interconnected enterprise applications.
  • Experience defining operational KPIs and using data to evaluate program effectiveness and business outcomes.
  • PMP, CSM, SAFe, or equivalent program management certification.
  • Experience scaling enterprise systems and standardized processes in a rapidly growing operational environment.

Responsibilities

  • Lead end-to-end systems programs from current-state assessment and requirements gathering through solution design, implementation, deployment, and post-launch stabilization across Safety, Workforce Management, Quality Management, Learning Management, Asset Management, and related manufacturing operations systems.
  • Partner with Manufacturing Operations, Safety, HR, IT, Business Applications, and external vendors to translate operational needs into scalable system solutions and align priorities, requirements, and implementation plans.
  • Map current-state workflows, identify gaps and inefficiencies, define future-state processes, and coordinate process changes to improve operational effectiveness and consistency.
  • Coordinate system integrations and data flows across platforms supporting training, hiring, onboarding, scheduling, time and attendance, safety, and operational reporting; partner with technical teams on dependencies, data quality, and reporting requirements.
  • Own program execution and governance, including scope, schedules, resources, dependencies, risks, issues, decisions, and status reporting to stakeholders and leadership.
  • Drive change management and adoption through stakeholder engagement, communications, training, deployment readiness, and post-launch support; measure adoption and operational impact.
  • Manage vendors and implementation commitments, track outcomes, and identify opportunities to improve system effectiveness, process standardization, data quality, operational visibility, and scalability.

Benefits

  • Comprehensive benefits
  • Mentorship and career growth opportunities
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