Program Manager, Manufacturing Systems & Processes

ALTEN Technology USA•Foster City, CA
•$115,000 - $130,000•Onsite

About The Position

ALTEN Technology USA is seeking a Program Manager to lead implementation, integration, and continuous improvement of enterprise systems and business processes supporting manufacturing operations. The role partners with Manufacturing Operations, Safety, HR, IT, Business Applications, external vendors, and other stakeholders to translate operational needs into scalable systems and processes. The position calls for program management and business process improvement expertise, experience implementing enterprise systems and coordinating integrations, and the ability to drive adoption and measurable operational outcomes. The position is on-site five days per week in Foster City, California. The stated salary range is $115,000–$130,000; the actual offer depends on factors including location and job-related knowledge, qualifications, skills, education, training, and experience.

Requirements

  • Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related field, or equivalent practical experience.
  • 8+ years of program or project management experience, including 5+ years leading complex, cross-functional enterprise systems implementations, business transformation initiatives, or comparable programs.
  • Demonstrated experience implementing, integrating, or improving enterprise business systems, including translating business requirements into actionable implementation plans and measurable outcomes.
  • Experience in one or more relevant domains, such as Workforce Management (WFM), Human Resources Information Systems (HRIS), Learning Management Systems (LMS), Environment, Health and Safety (EHS), time and attendance, ERP, or comparable enterprise applications.
  • Strong business process and systems understanding, including requirements definition, process design, system dependencies, integrations, data flows, reporting, and data quality.
  • Proven cross-functional leadership, including the ability to align business stakeholders, technical teams, implementation partners, and vendors; resolve competing priorities; and drive decisions in ambiguous environments.
  • Strong communication and execution skills, including the ability to manage multiple priorities, risks, and dependencies while communicating effectively with operational teams and senior leadership.

Nice To Haves

  • Experience supporting manufacturing, industrial operations, logistics, or other frontline, shift-based workforces.
  • Exposure to multiple workforce or safety platforms, such as Workday, Beeline, VNDLY, UKG, SAP, Docebo, or comparable systems.
  • Experience coordinating system integrations, APIs, data migration, identity and access management, or enterprise reporting.
  • Familiarity with Lean methodologies, business process reengineering, and continuous improvement.
  • Experience managing multi-system implementations or a portfolio of interconnected enterprise applications.
  • Experience defining operational KPIs and using data to evaluate program effectiveness and business outcomes.
  • PMP, CSM, SAFe, or equivalent program management certification.
  • Experience scaling enterprise systems and standardized processes in a rapidly growing operational environment.

Responsibilities

  • Lead end-to-end systems programs, from current-state assessment and requirements gathering through solution design, implementation, deployment, and post-launch stabilization, across Safety, Workforce Management, Quality Management, Learning Management, Asset Management, and related manufacturing operations systems.
  • Partner with Manufacturing Operations, Safety, HR, IT, Business Applications, and external vendors to translate operational needs into scalable system solutions and align priorities, requirements, and implementation plans.
  • Map current-state workflows, identify gaps and inefficiencies, define future-state processes, and coordinate process changes to improve operational effectiveness and consistency.
  • Coordinate system integrations and data flows across platforms supporting training, hiring, onboarding, scheduling, time and attendance, safety, and operational reporting; work with technical teams on dependencies, data quality, and reporting requirements.
  • Own program execution and governance, including scope, schedules, resources, dependencies, risks, issues, decisions, and status reporting to stakeholders and leadership.
  • Drive change management and adoption through stakeholder engagement, communications, training, deployment readiness, and post-launch support; measure adoption and operational impact.
  • Manage vendors and continuous improvement by overseeing implementation commitments, tracking outcomes, and identifying opportunities to improve system effectiveness, process standardization, data quality, operational visibility, and scalability.
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