Program Manager - Data Center and Cloud

General Dynamics Information Technology•Newington, VA

7h•$162,037 - $219,227•Hybrid

About The Position

GDIT is seeking a Program Manager for the Federal Civilian Division to lead a large-scale, global Data Center and Cloud Services contract supporting the U.S. Department of State’s Bureau of Diplomatic Technology. The position oversees 24x7x365 operations across geographically dispersed data centers and FedRAMP-authorized public and private cloud environments, with a focus on mission uptime, security, performance, and modernization aligned with Department of State objectives. The role is responsible for contract performance, people leadership, innovation, quality, and mission outcomes, and requires collaboration with the customer, transparent data-driven reporting, and leadership of diverse teams across multiple time zones. The Program Manager leads end-to-end Platform Engineering Support Services, including converged infrastructure and cloud engineering, network engineering, data protection, monitoring, security infrastructure, procurement support, new product and service development, and special projects. The role translates mission, policy, and regulatory requirements into roadmaps and measurable outcomes, and establishes governance, reporting, and stakeholder engagement. The position directs enterprise data center and cloud operations; oversees service management, capacity, performance, automation, and coordination between enterprise and site operations; and ensures security compliance, risk management, resilience, continuity of operations, disaster recovery, and audit response. The Program Manager also owns program financials, staffing strategies, subcontractor oversight, and performance against cost and schedule baselines, while supporting workforce development, retention, ethics, compliance, and succession planning. This is a contingent posting with an expected start in Spring 2027. The role is hybrid, with at least three days per week in the office at locations in the National Capital Region. Local travel to customer and industry locations is expected, as well as some travel outside the area. Less than 10% travel is listed.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering, Cybersecurity, a related technical discipline, or business.
At least 10 years managing complex IT or network programs, including in global environments.
At least 10 years of experience leading large, diverse teams and delivering large-scale data center and infrastructure modernization and cloud migration initiatives.
Active Top Secret clearance.
U.S. citizenship.
Demonstrated success leading large, diverse, multi-site teams supporting 24x7x365 operations.
Proven experience with hybrid cloud environments, including public, private, and FedRAMP-authorized cloud; enterprise data centers; and ITIL processes.
Expertise in emerging technologies including AI, digital modernization, DevSecOps, cloud, and cyber.
PMP certification and ITIL v4 or v5 Intermediate (Specialist or higher) certification, or equivalent.

Nice To Haves

Master’s degree preferred.

Responsibilities

Lead end-to-end delivery of Platform Engineering Support Services, including infrastructure and cloud engineering, network engineering, data protection, monitoring, security infrastructure, procurement support, new product and service development, and special projects.
Translate Department of State mission, policy, and regulatory requirements into actionable roadmaps and measurable outcomes; standardize and streamline processes to reduce delivery time and cost and improve alignment between mission and IT.
Build and mentor a multidisciplinary workforce across multiple sites and shifts, champion knowledge transfer to Government FTE counterparts, and support contractors.
Establish transparent governance, reporting, and stakeholder engagement.
Direct 24x7x365 enterprise data center and cloud operations to ensure availability, proactive monitoring, and rapid incident and problem resolution.
Enforce ITIL-aligned service management and manage SLAs, SLOs, KPIs, MTTR, and performance trending.
Oversee capacity and performance management of CPU, memory, and storage allocation; prevent over-provisioning and drive automation for patching, compliance, and configuration baselines.
Coordinate Enterprise Operations and distributed Site Operations across multiple data centers.
Ensure ongoing compliance with federal cybersecurity frameworks and Department of State directives, and support ATO and continuous monitoring activities.
Lead risk management, resilience, continuity of operations and disaster recovery planning, and audit response; integrate security posture reporting into operational dashboards.
Support FedRAMP compliance and associated cloud security requirements.
Own program financials, staffing strategies, subcontractor oversight, and performance against cost and schedule baselines.
Drive workforce development, retention, ethics, compliance, and succession planning.

Benefits

Comprehensive benefits and wellness packages.
401(k) with company match.
Competitive pay and paid time off.
Full-flex work weeks where possible.
Medical plan options, including plans with Health Savings Accounts.
Dental plan options.
Vision plan.
Vacation, sick and personal time, holiday, paid parental, military, bereavement, and jury duty leave.
Short- and long-term disability benefits.
Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.