Program Manager

City of New York•New York City, NY

About The Position

The New York County District Attorney’s Office (DANY) has an opening for a Program Manager in its Strategic Investments Unit. The unit plans, implements, and oversees special projects that advance the Office’s public safety and justice innovation priorities, including court-based initiatives, community-based programs, internal policy development and implementation, and the Criminal Justice Investment Initiative, a $250 million investment in community-based crime prevention and criminal justice system reform. Reporting to the Deputy Director of Strategic Investments, the Program Manager manages the day-to-day implementation and performance of an assigned portfolio of DANY-funded programs and strategic initiatives. The role serves as a primary contact for community-based organizations, service providers, consultants, government agencies, and other partners; monitors implementation and performance; helps resolve operational challenges; and follows up on commitments and deliverables. The Program Manager also supports the development, procurement, and launch of new programs and investments and collaborates with DANY units and external partners on initiatives related to Office practices and priorities. The position requires a bachelor’s degree in sociology, psychology, criminal justice/criminology, public health, social work/counseling, or a related social science field, and 3–5 years of experience in program design, implementation, and/or management, including experience with the criminal legal system. The schedule is Monday through Friday, 9 a.m. to 5 p.m. Some program-related events may take place outside regular business hours. Applicants must be authorized to work in the United States. The posting also states that candidates should be able to commit to one year with the hiring unit. Current office employees seeking a transfer or promotion must have served at least one year in their current unit, bureau, or department, be in good standing, and meet the position’s minimum qualifications.

Requirements

Bachelor’s degree in sociology, psychology, criminal justice/criminology, public health, social work/counseling, or a related social science field.
3–5 years of experience in program design, implementation, and/or management.
Experience with the criminal legal system.
Authorization to work in the United States.
Applicants seeking transfer or promotion from a current office position must have served at least one year in their current unit, bureau, or department, be in good standing, and meet the position’s minimum qualifications.

Nice To Haves

Knowledge or experience in one or more areas such as community-led programming, human services, violence prevention and intervention, behavioral health, diversion, or reentry.
Interest in public policy and a desire to address complex issues involving public safety, justice, and equity.
Ability to independently manage complex programs or projects, coordinate multiple partners, track deliverables, identify challenges, and move work forward.
Strong judgment, critical thinking, and problem-solving skills, including assessing implementation challenges, determining next steps, and recognizing when issues require escalation.
Strong verbal and written communication skills, including experience facilitating meetings and discussions with diverse stakeholders and synthesizing complex information into clear findings, decisions, and recommendations.
Ability to build collaborative relationships with internal and external partners while maintaining accountability for program performance, deliverables, and commitments.
Comfort reviewing quantitative and qualitative program data, identifying trends or inconsistencies, and using information to support program management and continuous improvement.
Ability to synthesize information from multiple sources and make clear, well-reasoned recommendations.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Ability to commit to one year with the hiring unit.

Responsibilities

Manage the day-to-day implementation and performance of an assigned portfolio of DANY-funded programs and strategic initiatives, serving as the primary contact for program partners.
Coordinate meetings, conduct provider check-ins and site visits, and carry out other monitoring activities to assess implementation, identify challenges, support continuous improvement, and ensure alignment with program goals and contractual expectations.
Review program reports and quantitative and qualitative performance data for accuracy, completeness, and consistency; identify trends, discrepancies, or concerns; and work with providers and internal partners to address issues.
Identify programmatic and operational challenges, resolve routine implementation issues independently, track follow-up, and elevate significant decisions to the Deputy Director with analysis and recommendations.
Develop and maintain project timelines, work plans, performance records, and other implementation, coordination, and accountability tools.
Support the development, design, procurement, and launch of new programs and strategic investments, including research, program-model and feasibility assessments, solicitations, scopes of work, budgets, staffing models, implementation plans, and performance measures.
Prepare researched and data-informed memos, briefings, presentations, and other materials on existing programs, implementation challenges, and potential investments; provide regular verbal and written updates to leadership and stakeholders.
Develop and implement methods for gathering feedback from program participants, community members, providers, and other stakeholders to assess implementation and inform improvements.
Collaborate with DANY’s Data Analytics and Research Unit, Pathways to Public Safety Division, Procurement and Contract Management Unit, Community Partnerships Unit, Communications Unit, and other relevant units and bureaus.
Represent the Strategic Investments Unit at stakeholder meetings, site visits, community events, and other program-related activities; facilitate meetings, convenings, and collaborative discussions, including some outside regular business hours.
Maintain organized and accurate records related to assigned programs and initiatives.
Perform other related duties and tasks as assigned.