Program Manager, Detainee Transport Operations
About The Position
The Program Manager oversees and executes high-security government contract operations for secure detainee transport across Texas, with extended coverage into regional areas of New Mexico and Oklahoma. The role has full operational, financial, and logistical ownership for safe, compliant, and punctual ground transit, including management of a large fleet and specialized transport personnel. The position enforces federal, state, and contractual regulations and security protocols while maintaining stakeholder communication. It serves as the primary point of contact for government agency representatives and drives operational excellence, fleet reliability, and safety compliance across assigned routes. The role is based statewide in Texas, is telework-enabled with travel, and requires 50% travel. It is full-time and classified as exempt/salaried.
Requirements
- At least 5–7 years of progressive management experience overseeing large-scale transport operations.
- Deep familiarity with federal detainee transport standards, ICE/PBNDS guidelines, DOT motor carrier safety regulations, and secure detention protocols.
- Proven experience managing medium-to-large vehicle fleets, preventive maintenance schedules, asset management, and vendor repair agreements.
- Must pass a federal background investigation and drug screening, and obtain and maintain required security clearance.
- Strong leadership under high-pressure conditions, exceptional conflict resolution skills, and clear professional verbal and written communication skills.
Nice To Haves
- Bachelor’s degree in Criminal Justice, Operations Management, Business Administration, or a related field, or an equivalent combination of education and extensive operational leadership experience.
Responsibilities
- Direct day-to-day ground transport operations, route planning, and scheduling in compliance with government contractual obligations.
- Ensure adherence to federal, state, and local regulations governing detainee transport, law enforcement standards, public safety, and interstate commerce.
- Manage vehicle asset allocation, routine fleet maintenance programs, emergency repair protocols, and compliance with Department of Transportation safety standards.
- Implement and monitor standardized security protocols, detainee custody procedures, emergency response tactics, and risk mitigation strategies during transit operations.
- Serve as the primary operational liaison to government contracting officers, law enforcement authorities, and facility managers; deliver regular performance reports and contract deliverables.
- Oversee real-time monitoring of transport runs and manage emergency contingencies, security incidents, or mechanical breakdowns with immediate reporting and corrective action plans.
- Control operational expenditures, fuel costs, overtime, and equipment procurement to support contract profitability and efficient use of resources.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
