Operations Manager, Detainee Transport Operations
About The Position
The Operations Manager oversees daily dispatch, route execution, and ground transportation logistics for secure detainee transport operations across Texas, with operations extending into New Mexico and Oklahoma. The role provides hands-on field leadership over vehicle movement, driver scheduling, and real-time contingency resolution. It maintains oversight of vehicle maintenance, equipment readiness, and safety protocols to support compliance with federal and state regulations. Working with program leadership, the manager supports operational efficiency, driver safety, and mission readiness across the regional network. This is a full-time, exempt salaried position based in Texas, statewide, with remote work and 75% travel. The annual pay range is $120,000 to $130,000. Final offer determination considers educational background, relevant experience, and labor category mapping requirements.
Requirements
- Minimum of 4–5 years of hands-on operational leadership experience in secure detainee transport ground operations.
- Strong working knowledge of DOT motor carrier safety regulations, fleet maintenance practices, driver safety standards, and secure detention transport procedures.
- Proven ability to direct multi-route ground logistics, manage real-time dispatch, and handle emergency contingencies under pressure.
- Ability to pass a federal background investigation and obtain and maintain required government security clearance.
- Valid driver's license with a clean driving record.
- Willingness to travel across Texas, New Mexico, and Oklahoma as needed for field supervision.
- Problem-solving capabilities, leadership presence, and strong verbal and written communication skills.
Nice To Haves
- Associate’s or bachelor’s degree in Operations Management, Logistics, Criminal Justice, or a related field, or equivalent operational management experience.
Responsibilities
- Manage daily route planning, driver dispatch, vehicle assignments, and schedule execution across Texas, New Mexico, and Oklahoma.
- Oversee fleet maintenance, pre-trip vehicle safety inspections, repairs, and compliance with Department of Transportation maintenance standards.
- Supervise, schedule, and evaluate transport drivers, dispatchers, and field support staff.
- Enforce secure detainee transport protocols, custody practices, and emergency response procedures.
- Monitor active transport runs and resolve route delays, mechanical issues, weather hazards, and security incidents in the field.
- Ensure driver logbooks, hours-of-service compliance, vehicle safety checks, and detention facility transfer procedures comply with applicable government regulations.
- Track specialized transport vehicles, restraint gear, communications equipment, and officer protective gear.
- Maintain daily operational metrics, mileage logs, maintenance records, and personnel duty logs for program management review.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
