Deputy Program Manager, Detainee Transport Operations
About The Position
The Deputy Program Manager supports oversight and daily execution of secure detainee transport operations across Texas, with limited operations extending into New Mexico and Oklahoma. Working alongside the Program Manager, this role coordinates ground logistics, manages field supervisors and officers, enforces security and detention protocols, and ensures fleet readiness. The Deputy Program Manager serves as the primary operational backup to the Program Manager, taking the lead on immediate field challenges and maintaining compliance with government contract requirements. The position is full-time, salaried, and exempt. It is based in Texas statewide, is telework-enabled, and requires extensive travel (75%). Compensation is $145,000 to $155,000 annually; the final offer depends on factors including education, relevant experience, and labor category mapping requirements.
Requirements
- At least 4–6 years of progressive operational leadership experience in large-scale transport operations.
- Comprehensive understanding of federal government contracting, detainee custody standards, PBNDS requirements, and Department of Transportation motor carrier regulations.
- Direct experience managing light- and heavy-commercial-vehicle fleets, maintenance tracking systems, and driver safety compliance.
- Ability to pass a rigorous federal background investigation and obtain and maintain required security clearance.
- Valid driver's license with a clean driving record.
- Willingness to travel extensively across Texas, with limited operations extending into New Mexico and Oklahoma.
- Strong multitasking skills, sound operational judgment in high-stress situations, and professional written and verbal communication skills.
Nice To Haves
- Bachelor’s degree in Criminal Justice, Operations Management, Business Administration, or a related field; an equivalent combination of relevant leadership experience and education is also acceptable.
Responsibilities
- Assist the Program Manager in directing daily detainee transit operations, route dispatching, and field personnel scheduling.
- Oversee fleet management activities, including preventive maintenance scheduling, emergency roadside repairs, asset availability tracking, and DOT safety compliance verification.
- Ensure adherence to federal detainee transport standards, ICE/PBNDS guidelines, state law enforcement regulations, and internal security protocols.
- Oversee regional field leads, transport officers, and support staff, ensuring appropriate staffing coverage, uniform and equipment compliance, and continuing tactical and security training.
- Serve as a primary contact for real-time field escalations, including route delays, mechanical breakdowns, security incidents, and emergency rerouting.
- Help maintain communication with government agency officials, detention facility administrators, and local law enforcement partners.
- Help compile daily operational logs, monthly activity reports, fleet maintenance records, and contract performance deliverables for management and client submission.
- Assume full operational command and authority of the detainee transport program when the Program Manager is absent.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
