Program Manager

City of New York•New York, NY

7d•$80,000 - $90,000

About The Position

The New York County District Attorney’s Office has an immediate opening for a Program Manager in the Strategic Investments Unit. The unit plans, implements, and oversees special projects advancing the Office’s public safety and justice innovation priorities, including court-based initiatives, community-based programs, internal policy development and implementation, and the Criminal Justice Investment Initiative, a $250 million investment in community-based crime prevention and criminal justice system reform. Reporting to the Deputy Director of Strategic Investments, the Program Manager manages the day-to-day implementation and performance of an assigned portfolio of DANY-funded programs and strategic initiatives. The role serves as a primary point of contact for assigned community-based organizations, service providers, consultants, government agencies, and other partners; monitors implementation and performance; addresses operational challenges; and ensures follow-up on program commitments and deliverables. The Program Manager also supports the development, procurement, and launch of new programs and investments and collaborates with DANY units and external partners on initiatives related to Office practices and priorities. The position calls for a highly organized, resourceful problem-solver with sound judgment, initiative, effective communication skills, and the ability to independently manage complex projects. The successful candidate will represent the Strategic Investments Unit in partner and community activities, maintain accurate program records, and provide analysis and updates to DANY leadership and stakeholders. Some events may take place outside regular business hours. The schedule is Monday through Friday, 9 a.m. to 5 p.m.

Requirements

Bachelor’s degree in sociology, psychology, criminal justice/criminology, public health, social work/counseling, or a related social science field.
3–5 years of experience in program design, implementation, and/or management.
Experience with the criminal legal system.
Authorization to work in the United States is required.
Candidates seeking transfer or promotion from a current office role must have served at least one year in their current unit, bureau, or department, be in good standing, and meet the position’s minimum qualifications.
Candidates are sought who can commit to one year to the hiring unit.

Nice To Haves

Demonstrated subject matter knowledge or experience in one or more of the following: community-led programming, human services, violence prevention and intervention, behavioral health, diversion, or reentry.
Interest in public policy and a desire to address complex issues, including public safety, justice, and equity.
Ability to independently manage complex programs or projects, coordinate multiple partners, track deliverables, identify challenges, and drive work forward.
Excellent judgment, critical thinking, and problem-solving skills, including assessing implementation challenges, determining next steps, and recognizing when issues require escalation.
Strong verbal and written communication skills; experience facilitating meetings, convenings, and collaborative discussions with diverse stakeholders; and ability to synthesize complex information into clear findings, decisions, and recommendations.
Ability to build collaborative relationships with internal and external partners while maintaining accountability for program performance, deliverables, and commitments.
Comfort reviewing quantitative and qualitative program data, identifying trends or inconsistencies, and using information to support program management and continuous improvement.
Ability to synthesize information from multiple sources and make clear, well-reasoned recommendations.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.

Responsibilities

Manage day-to-day implementation and performance of an assigned portfolio of DANY-funded programs and strategic initiatives, serving as the primary contact for community-based organizations, service providers, consultants, government agencies, and other partners.
Coordinate meetings and conduct provider check-ins, site visits, and other monitoring to assess implementation, identify challenges, support improvement, and ensure alignment with program goals and contractual expectations.
Review program reports and quantitative and qualitative performance data for accuracy, completeness, and consistency; identify trends, discrepancies, and concerns; and work with providers and internal partners to address issues.
Identify programmatic and operational challenges, resolve routine implementation issues, track follow-up, and elevate significant decisions to the Deputy Director with analysis and recommendations.
Develop and maintain project timelines, work plans, performance records, and other implementation, coordination, and accountability tools.
Support the Deputy Director in developing, designing, procuring, and launching programs and strategic investments, including research, assessment of program models and feasibility, drafting solicitations and scopes of work, and developing budgets, staffing models, implementation plans, and performance measures.
Prepare researched, data-informed memos, briefings, presentations, and other materials about programs, implementation challenges, and potential investments; provide regular verbal and written updates to DANY leadership and stakeholders.
Develop and implement methods for gathering feedback from program participants, community members, providers, and other stakeholders to assess implementation and inform improvements.
Collaborate with DANY’s Data Analytics and Research Unit, Pathways to Public Safety Division, Procurement and Contract Management Unit, Community Partnerships Unit, Communications Unit, and other relevant bureaus and units.
Represent the Strategic Investments Unit in stakeholder meetings, site visits, community events, and other program-related activities; facilitate meetings, convenings, and collaborative discussions as needed, including some outside regular business hours.
Maintain organized and accurate records related to assigned programs and initiatives.
Perform other related duties and tasks as assigned.