Program Manager – El Mercadito/Arcoiris

Mission Action•San Francisco, CA

34d•Onsite

About The Position

Mission Action is seeking a passionate and experienced Program Coordinator to lead our food justice initiatives, El Mercadito and Arcoiris. The ideal candidate will be committed to social justice, community engagement, and sustainability, with a background in program management and a deep understanding of food justice issues. This role involves managing food ordering and inventory, supervising food line operations, training volunteers, enhancing customer experience, building community relationships, facilitating workshops, leading outreach, fostering a collaborative team environment, evaluating program success, advocating for food justice policies, and performing other organizational duties in accordance with the Mission Action Employee Handbook.

Requirements

Bachelor's degree in Social Work, Public Health, Community Development, or a related field.
Over 2 years of experience in program administration, ideally focused on food justice or community development.
Strong knowledge of food systems, public health, and social justice issues.
Proven ability to manage multiple projects simultaneously while meeting deadlines.
Excellent communication and interpersonal skills, with a demonstrated ability to engage diverse populations effectively.
Proficient in data analysis and reporting tools.
Bilingual in English and Spanish REQUIRED.

Nice To Haves

Master's degree preferred.
Experience in grant writing is a plus.

Responsibilities

Manage food ordering and inventory for El Mercadito, coordinating with local suppliers and distributors to ensure timely and accurate deliveries.
Supervise the setup and operation of food lines during community events, ensuring smooth service and adherence to health and safety standards.
Train and oversee volunteers and staff in food line operations, including customer service, food distribution, and sanitation practices.
Develop and implement strategies to enhance the customer experience during food distribution events, ensuring efficiency and accessibility.
Build and maintain strong relationships with community members, local organizations, and partners.
Facilitate workshops, training sessions, and community meetings to promote food justice awareness and engagement.
Lead outreach efforts to ensure diverse community participation.
Foster a collaborative and inclusive team environment that prioritizes equity and respect.
Using established metrics, evaluate program success and regularly assess program impact.
Prepare and present reports.
Advocate for policies and practices that support food justice at the local and regional levels.
Stay informed about food systems, agricultural policies, and community needs to inform program strategies.
Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community.
Commit yourself to treating each community member with respect and dignity.
Perform other duties as assigned.