Program Manager

St. Vincent's Hospital Westchester•New York, NY

9d•Onsite

About The Position

The Program Manager oversees the daily operation and management of Rainbow Environmental Services (R.E.S.), including work order completion, contract procurement and negotiation, interoffice mail and inventory delivery, vending services, property management, and environmental services. The role supervises staff, allocates and tracks work, coordinates schedules and training, maintains records and inventory, supports service contracts, and ensures the timely completion and documentation of assigned work. The position also contributes to program planning, represents the department at hospital and community meetings, and supports hospital and departmental quality, safety, infection-control, and policy initiatives.

Requirements

High school diploma or GED required.
Two to three years of supervisory experience required.
One year of sales experience required.
Strong clinical skills.
Strong supervisory skills.
Strong sales and negotiation skills.
Strong problem-solving and conflict-resolution skills.
Ability to work in a busy, changing, multitasking environment.
Understanding of construction processes and maintenance work.
Excellent written and verbal communication skills.
Excellent interpersonal and organizational skills.
Excellent computer skills and proficiency with data-reporting systems.
Proficiency in Microsoft Outlook, Word, and Excel.
Working knowledge of medical and/or behavioral-health environments and terminology.
Computer skills using PC-based management-reporting applications, including SQL Clinic, database systems, Microsoft Outlook, Word, and Excel.
Ability to operate and maintain a smartphone.
Valid driver’s license required.

Nice To Haves

AA, BA, or BS degree preferred.

Responsibilities

Supervise Rainbow Environmental Services staff and assist them with completing assigned tasks.
Distribute work orders, oversee their completion, and ensure staff submit required paperwork and documentation on time.
Participate in planning and developing program elements for Rainbow Environmental Services.
Create and administer staff training modules to improve staff aptitude and performance.
Ensure staff clock in and out on time and submit staff hours, vacation, and sick time through the e-time system.
Complete vehicle logs, ensure their accuracy, and submit them as required.
Procure new contract opportunities and fulfill current contract obligations.
Maintain inventory lists and process replenishment orders.
Prepare and coordinate staff schedules to ensure coverage for all shifts.
Maintain a valid driver’s license and provide transportation by residential car or van to clients and staff when required.
Attend weekly supervisory sessions and share information at staff meetings and rounds.
Hold weekly and monthly supervisory sessions with staff and document information appropriately.
Represent the department and hospital at appropriate hospital and community meetings and conferences.
Submit notations and documentation in a timely manner.
Attend and actively participate in monthly and annual trainings and in-services, both on and off the unit.
Follow SJMC and departmental policies and procedures, including policies on infection control, patient safety, confidentiality, patient rights, advance directives, disaster protocols, safety and fire prevention, attendance, and punctuality.
Identify and reduce unsafe practices by reporting concerns, reinforcing safe practices, and providing feedback on safer practices.
Promote appropriate hand hygiene and help prevent hospital-acquired infections.
Participate in hospital-wide patient-safety quality initiatives and departmental quality-improvement initiatives.
Understand incident-reporting procedures and seek supervisory assistance as needed.
Perform other duties assigned by the Administrative Director of Property and Property Program Manager.