Program Manager

OpenFX•Miami, NY

11d

About The Position

OpenFX is hiring its first Program Manager to lead cross-functional planning and execution for strategic initiatives, including product launches and geographic expansions. The role turns company priorities into launches that meet business goals, coordinating work across Product, R&D, Legal, Licensing, Compliance, Trade Ops, Partnerships, Marketing, Sales, and Finance. Working alongside Product, the Program Manager owns how and when initiatives are delivered, including integrated plans, critical paths, dependencies, and trade-offs for leadership. Success is measured by launches delivered on time and within scope and by achievement of business KPIs. This is a high-visibility Operations role working directly with the executive team. The Program Manager leads through influence rather than direct authority and will build OpenFX’s program management function from the ground up as the company expands into new markets.

Requirements

At least 7 years of experience in program management, technical program management, or similar cross-functional delivery roles; fintech experience is preferred.
Track record of delivering complex cross-functional initiatives end to end, such as new markets, products, or regulated offerings.
Goal-oriented approach that measures success by business outcomes and KPIs rather than activity.
Strong analytical skills, including using data to establish baselines, track progress, assess trade-offs, and support recommendations to leadership.
Ability to lead through influence and align Product, Engineering, Legal, Compliance, Operations, Sales, and Finance without direct authority.
Strong planning skills, including dependency mapping, risk management, readiness, and go/no-go processes.
Pragmatic, iterative approach and judgment about when process supports or slows execution.
Strong collaboration and communication skills, including building trust across teams and seniority levels, aligning people with different priorities, and communicating clearly verbally and in writing, including concise executive reporting.
Comfort with ambiguity and a fast-paced startup environment.

Nice To Haves

Program management experience at a payments, FX, crypto, or other fintech company.
Experience with regulated launches involving licensing, AML/KYC controls, or banking or liquidity partner onboarding.
Familiarity with FX markets, cross-border payments, or stablecoin infrastructure.
Experience building a program management function or framework from scratch.
PMP, PgMP, or similar certification; nice to have but not required.

Responsibilities

Join initiatives at the idea stage so cross-functional needs inform the plan early.
Build and own integrated plans covering scope, approach, timing, and dependencies across participating functions.
Map stakeholders, define team roles, and gather requirements from non-product functions early to prevent late scope changes.
Plan iteratively, defining MVP, V1, and V2 to deliver value to market quickly.
Establish and run a lightweight operating rhythm for each initiative, including kickoffs, weekly cross-functional meetings and status reports, monthly steering reviews, and post-launch retrospectives.
Track progress against plans, maintain RAID logs for risks, assumptions, issues, and decisions, and remove blockers.
Surface critical dependencies, including licenses, regulatory approvals, banking and liquidity partners, and compliance requirements.
Make scope, timeline, and effort trade-offs visible and bring options to the appropriate decision-makers.
Own launch readiness checklists and go/no-go processes across functions.
Run gate checkpoints with Product and ensure teams have signed off on requirements, committed to plans, and confirmed readiness before work progresses.
Lead post-launch KPI reviews at three and six months.
Serve as the executives’ single source of truth for status, risks, and decisions needed.
Partner closely with Product and functional leads while maintaining shared ownership of outcomes.
Design, roll out, and refine OpenFX’s program management framework with leadership and function leads.
Measure program outcomes, including on-time launches, scope delivered, effort versus plan, fewer late surprises, readiness, and business KPI achievement.