Program Manager - Adult

Kern Regional Center • Bakersfield, CA

8d

About The Position

Kern Regional Center is a private, non-profit regional center contracted by the State of California through the Department of Developmental Services to coordinate community-based services and support for people with developmental disabilities and their families. The center serves more than 10,000 individuals across Kern, Inyo, and Mono Counties.

The Program Manager supervises, assigns, schedules, coordinates, and evaluates Service Coordinators, Service Coordinator Specialists, and other assigned personnel. The role contributes to planning and delivering quality client services and to developing and implementing administrative and program policies. The manager oversees staff and case-management practices, supports communication across departments, ensures compliance with legal and policy requirements, and serves as a resource for services for individuals with developmental disabilities.

Requirements

• Bachelor’s degree in social work, psychology, or a closely related field from an accredited university.
• Four years of increasingly responsible experience, preferably in programs serving people with developmental disabilities, to ensure thorough understanding and knowledge of the developmental model.
• Two years of administrative assistant experience.
• Detail-oriented and highly organized.
• Strong overall computer skills, including proficiency with word processing, spreadsheet, presentation, and industry-specific software.
• Strong written and verbal communication skills.
• Ability to provide timely, responsive customer service and communicate respectfully and effectively in person, by phone, email, or in writing.
• Reliable transportation.

Nice To Haves

• Fluency in Spanish and English is highly desirable.

Responsibilities

• Supervise, assign, schedule, coordinate, and evaluate Service Coordinators, Service Coordinator Specialists, and other assigned agency personnel.
• Participate in planning for the provision of quality client services.
• Contribute to the development and implementation of administrative and program policies.
• Train and oversee personnel and case-management practices.
• Maintain communication across departments.
• Ensure compliance with legal and policy standards.
• Serve as a resource for services related to individuals with developmental disabilities.

Benefits

• Health, dental, and vision plans for employees and their dependents.
• Paid time off.
• 14 paid holidays.
• Life, AD&D, and long-term disability plans.
• Flexible Spending Account (FSA).
• Various voluntary insurance and retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager