Adult Day Program Manager

Help For Brain Injured Children, Inc.•Whittier, CA

8h•$70,000 - $80,000

About The Position

The Program Manager is responsible for the overall administration, coordination, compliance, and daily operation of HBIC’s Adult Day Program. The role ensures quality participant services, supervises program staff, maintains regulatory compliance, coordinates with outside agencies, and promotes the organization’s mission and values. The Program Manager is the program’s primary administrator and reports directly to the Executive Director. The Program Manager is expected to uphold and implement the Adult Day Program’s philosophy and programming, remain sensitive and considerate to others’ needs, and demonstrate effective leadership, positive communication, understanding, and professionalism. This is a salaried, exempt position with a stated salary range of $70,000–$80,000. The schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m. or until all work is completed. Periodic evenings or weekends may be required for special events or meetings scheduled in advance.

Requirements

Bachelor’s degree or higher in psychology, sociology, social work, liberal arts, or a related human development, ecology, or service-delivery field; alternatively, a minimum of five years of experience in a human services delivery system, including at least one year in management or supervision.
Alternatively, two years of experience or training in care and supervision of individuals with special needs in a professional setting, or in care and supervision of one or more categories of persons served by the adult program.
Extensive knowledge of Title 22 of the California Code of Regulations (CCR).
Extensive knowledge of Title 17 of the California Code of Regulations (CCR).
Extensive knowledge of the Lanterman Developmental Disabilities Services Act.
First Aid and CPR certification, or ability to obtain certification within 30 days of hire.
Non-violent crisis intervention certification or training; training will be provided if not already held.
Ability to complete 30 hours of continuing education units (CEUs) every 24 months of employment.
Ability to sit, walk, and stand for prolonged periods; squat, stoop, and kneel; perform repetitive motions; and chase fleeing participants for safety purposes.
Ability to team-lift and carry up to 75 pounds for a distance of up to 5 feet, as needed.
Ability to implement non-violent physical crisis intervention techniques as instructed and needed.
Work Monday through Friday, 8:00 a.m. to 4:00 p.m. or until work is completed, with periodic evenings or weekends for advance-scheduled special events or meetings.

Nice To Haves

Experience caring for and supervising adult clients or consumers is preferred.

Responsibilities

Ensure ongoing compliance with applicable federal, state, and local laws, regulations, licensing requirements, and agency directives governing Adult Day Programs.
Serve as the primary liaison during DSS licensing inspections, audits, investigations, and monitoring visits.
Develop, implement, and monitor corrective action plans resulting from inspections, audits, or internal reviews.
Review and update program policies, procedures, and operational practices to support regulatory compliance and best practices.
Oversee staff onboarding, orientation, ongoing training, and professional development.
Monitor staff certifications, training requirements, and professional development activities.
Coach and mentor staff and provide performance-improvement support.
Participate in disciplinary actions, employee relations matters, and corrective action processes in partnership with administration.
Develop, implement, and evaluate program activities to meet participant needs and organizational objectives.
Monitor program outcomes and recommend improvements to participant engagement and service quality.
Conduct periodic quality-assurance reviews of participant records, service documentation, and program operations.
Maintain accurate records and prepare reports required by regulatory agencies, regional centers, and organizational leadership.
Oversee participant intake, assessments, admissions, transitions, and discharges in accordance with program policies.
Protect and promote participant rights.
Address participant, family, and stakeholder concerns and resolve complaints in a timely and professional manner.
Coordinate participant-centered services with families, Regional Centers, and community partners.
Ensure implementation of emergency preparedness, disaster response, and evacuation procedures.
Conduct routine safety inspections and implement corrective actions to maintain a safe environment.
Review incident reports and implement preventative measures to reduce risks to participants and staff.
Coordinate responses to participant emergencies, health concerns, and critical incidents.
Assist with preparation and management of the program budget.
Monitor program expenditures and resource utilization.
Recommend equipment, supplies, and staffing needs to support program operations.
Use program resources efficiently while maintaining quality services.
Develop and maintain partnerships with community organizations, employers, volunteers, and service providers.
Identify opportunities to expand vocational, volunteer, recreational, and community integration activities.
Support organizational outreach, public awareness, and fundraising efforts.
Perform other duties and responsibilities that may be added, deleted, modified, or changed at HBIC’s discretion, verbally or in writing.