Program Manager - Healthy Families

The Family Tree•Baltimore, MD

About The Position

Responsible for the day-to-day implementation and administrative oversight of in-home services in accordance with the evidence-based Healthy Families and Parents as Teachers models. The Program Manager supervises and implements strategies identified in the agency’s strategic plan and, in cooperation with executive and program management, develops and implements an annual work plan to track initiatives and objectives. The role ensures new initiatives are implemented and oversees program operations, including the use of human, fiscal, and technical resources. The position maintains program accreditation and compliance, represents The Family Tree in statewide coalitions and councils, and develops outreach plans to engage participants. It also handles data analysis and reporting, grant and report research, staff training and technical assistance, program and staff development, budget and resource management, and quality assurance. The Program Manager supervises assigned research projects and direct reports, collaborates with agency leaders and the Volunteer Coordinator, and participates in meetings, training, conferences, and work teams as needed.

Requirements

Five years of experience working in human or social services.
Three years of experience working directly with families or children in home or group settings.
Two years of supervisory or administrative experience.
Excellent oral and written communication skills.
Knowledge of child development and parenting skills building.
Computer word-processing skills.
Flexible availability, including weekends and evenings.
Ability to travel to various program sites and communities.
A driver’s license and insured vehicle are necessary to fulfill the duties and responsibilities.

Nice To Haves

A master’s degree in a behavioral science field, such as Social Work, Psychology, Sociology, Mental Health, Nursing, or Education, is preferred.
Spanish-speaking candidates are encouraged to apply for consideration.

Responsibilities

Maintain national and statewide accreditation for identified programs.
Provide technical assistance to staff and management regarding compliance with agency policies, funding requirements, regulations, and accreditation standards.
Represent The Family Tree on statewide councils and coalitions focused on home visiting, early childhood and development, and innovative approaches.
Develop an annual outreach plan to reach and engage program participants.
Collect and analyze data for monthly and quarterly reporting, and conduct research for grants and reports as needed.
Provide training, technical assistance, and guidance to program specialists, student interns, and volunteers on the agency’s parenting training and children’s services models.
Create presentations for training sessions or meetings as required.
Plan, develop, and track cross-agency information supporting objectives set by performance measures, the strategic plan, and annual work plans.
Supervise the daily activities of assigned departmental research projects and meet regularly with direct reports for individual and group supervision.
Meet regularly with the immediate supervisor.
Design and implement an annual staff development plan in accordance with agency policies and the Operations Manager.
Implement new program initiatives in cooperation with the Executive Resource Team and Program Managers.
Assist in developing the annual program budget and manage program budgets and expenditures to meet program goals.
Work with the Manager of Operations to implement program human-resource and facility plans.
Implement a quality assurance program to monitor progress using Penelope or other approved databases.
Meet regularly with the Volunteer Coordinator to enhance participant services and address administrative needs.
Attend and preside over meetings as required; attend required staff meetings, training, and conferences; and participate in assigned agency work teams.