Program Manager, Partnerships

Braze•Austin, TX

4h•$86,400 - $124,000

About The Position

The Program Manager, Partnerships operates across the Partnerships department, coordinating priorities, cross-functional initiatives, and high-priority projects in a fast-paced environment. The role establishes and maintains clear visibility into department workstreams, including project status, ownership, dependencies, and risks, with Jira serving as the source of truth. It supports flagship company and department events, the department’s operating rhythm, communications, annual planning, and employee-engagement follow-up. The role takes projects from brief through delivery, builds repeatable processes, and provides leadership with transparent, reliable updates. It does not own pillar content or leadership decisions; instead, it owns delivery and clarity, identifies gaps and risks early, and helps teams execute without formal authority. The position also requires discretion when handling sensitive information, such as survey results, plans in progress, and organizational changes. If Braze’s acquisition by Salesforce completes, the role will help plan and track the alignment of the Braze partner program with the broader Salesforce partner program and ecosystem.

Requirements

5–8 years of experience in program management, project management, or strategy and operations roles at a B2B SaaS or technology company.
Experience ideally supporting a go-to-market, partnerships, or alliances team.
Experience driving cross-functional programs from brief to delivery with multiple stakeholders and senior people.
Experience running events or company moments involving speakers, content, and tight timelines.
Experience building visibility across a portfolio of workstreams using trackers, status reporting, and tools such as Jira.
Strong writing and storytelling skills, including the ability to turn updates and numbers into clear leadership communications.
Facilitation skills, including running meetings with senior stakeholders, keeping meetings on time, and documenting clear actions and owners.
Data-driven approach and comfort building trackers and identifying inconsistencies in numbers.
Strong organization and ability to manage varied work and multiple deadlines without losing detail.
Ability to build processes from scratch and keep them practical and lightweight.
Comfort using departmental tools such as Google Workspace, Slack, Jira, and Confluence.
Ability to handle sensitive information with discretion.

Nice To Haves

Experience at a B2B SaaS or technology company supporting a go-to-market, partnerships, or alliances team is described as ideal.

Responsibilities

Maintain a department-wide view of initiatives, including owners, status, dependencies, and risks, using Jira as the source of truth.
Run regular workstream check-ins, identify concerns early, and provide leadership with clear status visibility.
Take ad-hoc and flagship projects from brief to delivery by aligning scope and owners, building plans, managing dependencies and timelines, and following up.
Support Partnerships’ contributions to company events such as SKO and Forge Partner Day, including narrative and theme development, speaker briefings, content gathering, and coordination with Marketing and Events.
Drive cross-functional initiatives by clarifying roles, maintaining progress, and ensuring work is completed and closed out.
Support departmental OKRs, monthly and quarterly business reviews, quarterly narratives, and monthly All Hands by creating trackers and templates, gathering inputs, preparing pre-reads, and helping run sessions.
Support department updates and the PR-FAQ tracker for major launches, maintaining consistency in format, tone, timing, and status.
Support annual planning with the SVP, Partnerships and Partner Operations team.
Track actions arising from the employee engagement survey in Culture Amp through completion and report on outcomes.
If the acquisition of Braze by Salesforce completes, help plan and track alignment of the Braze partner program with the broader Salesforce partner program and ecosystem.
Claim unassigned initiatives, establish accountability, and guide work through completion.
Communicate concise, actionable updates and facilitate productive meetings that result in clear actions and owners.
Maintain dependable tracking of progress, status, and risks; flag potential delays early and communicate practical solutions.
Influence senior leaders and stakeholders through trust, clear communication, and reliable delivery.
Handle sensitive and unreleased information with discretion.

Benefits

Competitive compensation that may include equity, including restricted stock units.
Retirement plans and Employee Stock Purchase Plans.
Flexible paid time off.
Medical, dental, vision, life, and disability benefit plans.
Fertility benefits and equal paid parental leave.
Professional development through formal career pathing, learning platforms, and a yearly learning stipend.
Curated in-office employee experience designed to foster community, team connections, and innovation.
Opportunities to give back through an annual company-wide Volunteer Week and donation matching.
Employee Resource Groups.
Collaborative, transparent, and fun culture recognized as a Great Place to Work.