Partnerships Program Manager

Paychex • Cincinnati, OH

1d

About The Position

The Partnerships Program Manager maximizes the business and revenue opportunity of partnerships after they have been sold and onboarded, including Perks, Enterprise, Client Marketplace, and other identified revenue streams. The role leads program planning and execution and is responsible for accurate, consistent program reporting, including quarterly business reviews with assigned partners. It focuses on improving business results, growing revenue, reducing expenses, and increasing partnership awareness and product utilization.

Requirements

• Bachelor's degree.
• At least 3 years of experience in a related field.
• Business Analyst experience.
• Excellent group facilitation skills, with real-world experience facilitating groups implementing multiple initiatives.

Responsibilities

• Lead programs with assigned existing Paychex partners to improve business results, increase revenue, and decrease expenses; implement organizational best practices, standards, and metrics to improve consistency of results.
• Develop and lead quarterly business reviews and ongoing relationship meetings with assigned partners. Monitor and drive success factors, including transaction volume, error and adoption rates, revenue metrics, and client/employee satisfaction; identify areas for improvement, including IT needs.
• Manage programs that increase internal and external awareness of partnerships, including participating in ongoing go-to-market and marketing strategies.
• Create and coordinate information about partnership value propositions, including identifying ideal clients or participants and explaining why they should use the product; sometimes deliver ongoing training to internal and external interested parties.
• Develop program-specific reporting and KPIs to depict business health and generate insights to grow revenue and product utilization.
• Build executive-level reporting on trends and results, and provide metrics that demonstrate the impact of initiatives aimed at improving performance.

Benefits

• Medical coverage
• Virtual wellness classes
• Tuition reimbursement
• 401(k) with employer match
• Adoption assistance
• Financial assistance
• Paid time off
• Company holidays
• Culture days
• Work-life balance programs
• Award-winning training and development programs
• Paid time off for volunteerism

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level