Program Manager of Integrations

The Tustin Group•Norristown, PA

About The Position

The Program Manager of Integrations leads the successful integration of acquired companies into The Tustin Group. The role coordinates cross-functional activities, manages integration plans and timelines, drives accountability, and provides visibility into progress, risks, and outcomes. It partners with leadership and functional teams to support smooth transitions, maintain operational continuity, and preserve key business relationships. The position oversees acquisition onboarding and transition activities, establishes Day 1, 30-, 60-, and 90-day priorities, and works with acquired-company leadership to identify opportunities and challenges. It coordinates with Finance, HR, IT, Operations, Sales, Marketing, and Safety teams, maintains integration governance and reporting, improves integration practices, and supports culture and change-management efforts. Regular travel to company and newly acquired locations is required.

Requirements

  • Bachelor's degree in Business Administration, Operations, Finance, Project Management, or a related field preferred.
  • Five or more years of experience in program management, project management, operations, business integration, consulting, or a related discipline preferred.
  • Demonstrated ability to manage multiple workstreams, priorities, stakeholders, and deadlines simultaneously.
  • Strong project and program management capabilities, with attention to detail and accountability.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to identify dependencies, risks, and execution gaps before they affect outcomes.
  • Strong interpersonal skills and ability to influence across all levels of the organization.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft 365 and project management/reporting tools.
  • Valid driver's license and ability to travel regularly.
  • Ability to communicate effectively in person, by phone, by video conference, and electronically.
  • Visual acuity to review reports, spreadsheets, project plans, and computer screens.
  • Hearing ability sufficient for meetings, conversations, and presentations.
  • Ability to lift and carry materials weighing up to 10 pounds occasionally.
  • Ability to move between office, operational, and customer locations as required.

Nice To Haves

  • Experience supporting acquisitions, post-merger integrations, multi-location organizations, or complex cross-functional projects is strongly preferred.
  • Experience integrating ERP, accounting, CRM, payroll, HRIS, and field-service-management systems.

Responsibilities

  • Develop and manage integration plans, milestones, timelines, and deliverables.
  • Coordinate integration activities from planning through implementation.
  • Lead integration meetings and track action items.
  • Monitor progress, identify risks, and escalate issues as needed.
  • Manage multiple integration projects simultaneously.
  • Provide regular leadership updates on status, risks, and priorities.
  • Coordinate onboarding and transition activities for newly acquired companies.
  • Establish Day 1, 30-, 60-, and 90-day integration priorities.
  • Partner with acquired-company leadership to identify opportunities and challenges.
  • Minimize disruption to employees, customers, and operations during transitions.
  • Partner with Finance, HR, IT, Operations, Sales, Marketing, and Safety teams to execute integration activities.
  • Clearly define responsibilities, timelines, and expectations.
  • Facilitate communication across stakeholders and workstreams.
  • Maintain integration dashboards, action logs, and project documentation.
  • Track deliverables and ensure accountability for assigned tasks.
  • Identify dependencies and support timely decision-making.
  • Report integration progress, risks, and recommendations to leadership.
  • Maintain and enhance integration playbooks, templates, and tools.
  • Capture lessons learned and implement process improvements.
  • Support the development of scalable integration practices across the organization.
  • Foster positive relationships with acquired-company leaders and employees.
  • Support change-management and communication efforts.
  • Reinforce company values, expectations, and culture throughout the integration process.
  • Perform other duties as assigned.
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