Operations & Integrations Manager

OneOncology

About The Position

The Operations and Integrations Manager supports OneOncology’s growth through new practice additions and operations projects. The role guides independent oncology and multispecialty practices through integration into the OneOncology network, either as new partner practices or as additions to existing practices. It develops local relationships and uses change-management techniques to guide practices through an integrations playbook covering human capital, finance, legal, supply chain, technology, and clinical tasks. The manager serves as a point of contact for practice leaders, the OneOncology operations team, and corporate subject-matter experts during transitions. The role also manages operations projects to optimize workflows and standardize processes across the organization, collaborating with OneOncology departments on project execution and operational improvement initiatives. The position reports to the Sr. Manager, Integrations. It may be remote near a major U.S. airport or office-based in Nashville. Travel of up to 50% is required, and weekend work may be needed.

Requirements

Minimum 3+ years of experience in project management, business integrations, or operational initiatives.
Solid knowledge of project management methodology.
Strong technical skills in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Experience coordinating cross-functional projects involving multiple departments, stakeholders, and competing priorities.
Experience identifying operational improvement opportunities and implementing process changes to improve efficiency and effectiveness.
Ability to travel up to 50% and work weekends as needed.
Ability to manage shifting priorities and changing demands in a dynamic work environment.
Strong verbal, written, and active listening skills, with the ability to communicate effectively across departments and with practice leadership.
Customer service mindset.
Detail-oriented, with ownership of assigned responsibilities and the ability to independently resolve moderately complex problems and collaborate effectively across teams.
Ability to build relationships, influence stakeholders, and drive collaboration without direct supervisory authority.
Attendance is an essential job function.

Nice To Haves

Experience supporting healthcare practice integrations, operational transitions, or organizational change initiatives.
Experience using EHR systems and providing EHR training, particularly with OncoEMR.
OncoEMR experience is highly desired.
Clinical operations experience in an oncology setting is highly desired.
PMI (Project Management Institute) certification is a plus.

Responsibilities

Execute an integrations playbook for oncology, urology, and other multispecialty projects to onboard community oncology practices to the OneOncology network.
Work with the regional operations team to operationalize practice margin initiatives.
Serve as a relationship manager for practices joining OneOncology during integration, ensuring effective communication and coordination.
Assess the integration process for potential risks and challenges and develop and implement solutions.
Support cross-functional operations projects while monitoring and reporting progress, risks, and project status to leadership.
Coordinate with technical and operational teams to execute project plans within established timelines, budgets, and resource requirements.
Provide electronic health record (EHR) training to practice staff and comprehensive project go-live support.
Identify tasks, assign and coordinate resources, and manage project plans and checklists to meet deadlines.
Identify dependencies, critical paths, and resource needs.
Align priorities and coordinate cross-functional activities with OneOncology peers.
Serve as the integrations project management resource, with additional support for other service lines and special projects as needed.
Identify opportunities to improve integration processes, standardize workflows, and increase operational efficiency.
Carry out additional responsibilities as assigned to support the company’s mission.