Program Manager, Monitoring & Evaluation
About The Position
The Program Manager, Monitoring & Evaluation supports and coordinates activities related to monitoring and evaluating NCMEC programs that assist communities, victims, their families, and the professionals serving them. The role assists with data collection and reporting, monitors participation and engagement in ongoing projects, supports project management and communications, and provides administrative support to the Monitoring & Evaluation team. This position is based in Alexandria, Virginia, and follows a Monday–Friday schedule from 9:00 a.m. to 5:30 p.m. (37.5 hours across five days), unless otherwise required or approved by management. No travel is required. The position is funded for five years (2026–2031); its continuation depends on the availability of additional funding and satisfactory performance.
Requirements
- Bachelor’s degree or equivalent degree and/or work experience in a related field, such as Research & Evaluation, Social Science, Criminal Justice, or Public Policy.
- Fluency in Spanish, with the ability to communicate effectively in spoken and written Spanish.
- Proficiency with Microsoft 365, including Outlook, Teams, Excel, and PowerPoint.
- Ability to prioritize and multitask in a fast-paced work environment.
- Strong attention to detail and a high degree of accuracy.
- Ability to handle highly sensitive material and information while maintaining its integrity and confidentiality.
- Exceptional verbal, written, and interpersonal skills.
Nice To Haves
- Previous Monitoring & Evaluation or Applied Research experience.
- Experience with federal, state, or local funding requirements.
- Self-motivation, adaptability, creativity, willingness to learn, and the ability to work independently and collaboratively.
Responsibilities
- Assist with data collection across multiple systems, including internal spreadsheets and data platforms, online surveys, and qualitative interviews, focus groups, and roundtables.
- Support technical assistance and quality assurance requests to help ensure data collection is accurate and completed on time.
- Coordinate funding applications and reporting requirements for federal, state, foundation, and corporate contracts, including communicating program descriptions, data collection timelines, expectations, and available resources to stakeholders.
- Maintain an inventory of Monitoring & Evaluation products, including online surveys, data codebooks, protocols, communications, and report templates.
- Monitor and update project management trackers to ensure tasks are completed in a timely manner.
- Uphold confidentiality and data security safeguards across monitoring and evaluation activities.
- Participate in preparing and reviewing proposals, reports, presentations, and other communications for internal and external audiences.
- Coordinate departmental meetings, events, and guest visits, including logistics, agendas, technical support, and minutes as needed.
- Maintain accurate team administrative records, including vendor contracts and invoice payments, travel requests, and team expenses, and work with Finance to ensure compliance with policies and procedures.
- Promote loyalty to NCMEC and its cause of protecting children worldwide, and promote a professional image of the organization.
- Communicate promptly and professionally with co-workers, management, and those served.
- Comply with NCMEC regulations, policies, work procedures, and instructions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
