Program Manager Military Medicine Liaison

Mayo Clinic • Phoenix, AZ

2h • $45 - $67 • Hybrid

About The Position

The Program Manager oversees strategic objectives and helps build infrastructure for an enterprise-wide Mayo Clinic College of Medicine and Science educational program. The role provides leadership, management, and direction across multiple operational functions, which may include Admissions, Academic Affairs, Faculty Affairs, Student Affairs, Reporting & Analytics, and Administration/Dean Support. The Program Manager manages staffing and performance, coordinates resources and workloads, and works with education and administrative leadership on strategic plans, budgets, and process improvements.

The position manages partnerships with affiliated national and international consortium or program members and provides consultation on policy and accreditation matters. It independently leads problem-solving and decision-making within the program scope and change-management process, evaluates risks, and acts to achieve program objectives. The role assesses processes for effectiveness and efficiency, implements quality-improvement efforts, participates in grant submissions and renewals as needed, facilitates meetings, serves on committees and task forces, and mentors supervisors and staff.

The Program Manager directs complex, major, or business-critical programs, with responsibility for planning, budgeting, implementation, costs, methods, and employees. The role is accountable for program goals, budgets, and timelines; establishes organizational structures and supervisory relationships subject to leadership approval; develops program strategy, plans, implementation, and metrics; and maintains quality-management practices to support high quality and control program costs. Decisions may affect Mayo Clinic's or the college's financial, employee, or public-relations posture.

This position combines remote and on-site work. The employee must live within a 100-mile driving distance of the Phoenix Mayo Clinic campus. Visa sponsorship is unavailable, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

• Bachelor's degree in management, business administration, health care administration, education, or a related field, with at least 6 years of related experience; OR a master's degree in education, management, business administration, health care administration, or a related field, with at least 2 years of management or related experience.
• Working knowledge of program management, data management, and computer-related systems.
• Demonstrated competencies in strategic and systems thinking, business acumen, decision-making, leading people, change management, global thinking, influence without authority, communication, conflict resolution, process and systems change, and operations.
• Demonstrated project-management experience and knowledge of continuous-improvement methods.
• Ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment.
• Ability to take initiative in developing and implementing innovative solutions to issues with significant financial and operational impact.
• Working knowledge and understanding of finance, budgeting, planning, and human-resource development.
• Strong interpersonal skills, with demonstrated effectiveness in management and group dynamics, including team problem-solving skills.
• Excellent written, verbal, and presentation skills.
• Must live within a 100-mile driving distance of the Phoenix Mayo Clinic campus.
• Visa sponsorship is not available; Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Nice To Haves

• Experience in undergraduate and graduate medical education.

Responsibilities

• Oversee strategic objectives and help build infrastructure for an enterprise-wide educational program.
• Provide leadership, management, and direction across operational functions, including Admissions, Academic Affairs, Faculty Affairs, Student Affairs, Reporting & Analytics, and Administration/Dean Support.
• Manage unit staffing and performance management, and coordinate resources and workloads to meet objectives and strategies.
• Work with education and administrative leadership to develop strategic plans, work-unit and programmatic budgets, and process improvements.
• Manage partnerships with affiliated national and international consortium or program members.
• Advise Deans, faculty, administrative staff, and support staff on policy and accreditation questions.
• Lead problem-solving and decision-making within the program scope and change-management process, assessing risks and actions needed to achieve objectives.
• Evaluate work-unit processes and procedures and implement quality-improvement efforts.
• Participate in grant submission and renewal processes as needed.
• Facilitate meetings, participate in administrative and executive committees and task forces, and act as a change agent for the unit or units.
• Mentor supervisors and staff and maintain positive relationships with internal and external customers.
• Direct complex programs and take responsibility for planning, budgeting, implementation, costs, methods, and employees.
• Establish organizational structures and supervisory relationships, subject to leadership approval.
• Develop program strategy, planning, implementation, and metrics.
• Implement and maintain quality-management practices across responsible programs to support quality and control costs.
• Remain accountable for program goals, objectives, budgets, and timelines.

Benefits

• Medical coverage with multiple plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• Health Savings Account and Flexible Spending Accounts for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.
• Competitive compensation and comprehensive benefit plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager